Comparing the use of technology-based vs traditional team building interventions in developing group problem-solving and learning behaviours: insights from two experimental studies

dc.contributor.advisorSchlechter, Anton
dc.contributor.authorSellier, Matthew
dc.date.accessioned2022-03-16T01:00:05Z
dc.date.available2022-03-16T01:00:05Z
dc.date.issued2021
dc.date.updated2022-03-16T00:58:36Z
dc.description.abstractThe increasing reliance on technology for communication seems to have shown that nontechnology or traditional team building activities may not be effective in improving certain interpersonal skills (Klein et al., 2009). The researcher investigated whether the use of a serious game, i.e. an educational video game, is a better mode of delivery to improve group problem solving, team cohesiveness, team learning behaviours and, perceived team psychological safety rather than traditional team building intervention, i.e. a non-technology-based team building intervention (Emsley & Rumeser, 2018; Edmondson, 1999). The researcher conducted two post test only quasi-experiments to compare the methods of team-building. In Study 1, four teams of university students (n=15 total students) took part in either a serious game or a traditional team building intervention. The serious game was based on a scavenger hunt mobile application while the traditional team building activity was an obstacle course. Each team was assessed, after the team building interventions, on their group problem-solving skills and team cohesiveness in order to determine if there was a significant difference between the scores of the two dimensions above for intervention groups. Study 2 consisted of six teams of university students (n=30 total students) participated in either a traditional online team-building activity or an online team-based serious game. The traditional online team-building activity was a spectrum mapping activity, and the online team-based serious game was an online escape room. Each team then participated in the same thought experiment and were finally asked to answer a questionnaire. Furthermore, a field researcher participated in both activities and her experiences were noted through an interview. There did not seem to be sufficient evidence to support the hypotheses for the second quasi experiment. However, the was evidence collected throughout both quasi-experiments that suggests that serious games are more enjoyed by participants and there seems to be a clearer initiative to utilise the interpersonal skills acquired in the future.
dc.identifier.apacitationSellier, M. (2021). <i>Comparing the use of technology-based vs traditional team building interventions in developing group problem-solving and learning behaviours: insights from two experimental studies</i>. (). ,Faculty of Commerce ,School of Management Studies. Retrieved from http://hdl.handle.net/11427/36111en_ZA
dc.identifier.chicagocitationSellier, Matthew. <i>"Comparing the use of technology-based vs traditional team building interventions in developing group problem-solving and learning behaviours: insights from two experimental studies."</i> ., ,Faculty of Commerce ,School of Management Studies, 2021. http://hdl.handle.net/11427/36111en_ZA
dc.identifier.citationSellier, M. 2021. Comparing the use of technology-based vs traditional team building interventions in developing group problem-solving and learning behaviours: insights from two experimental studies. . ,Faculty of Commerce ,School of Management Studies. http://hdl.handle.net/11427/36111en_ZA
dc.identifier.ris TY - Master Thesis AU - Sellier, Matthew AB - The increasing reliance on technology for communication seems to have shown that nontechnology or traditional team building activities may not be effective in improving certain interpersonal skills (Klein et al., 2009). The researcher investigated whether the use of a serious game, i.e. an educational video game, is a better mode of delivery to improve group problem solving, team cohesiveness, team learning behaviours and, perceived team psychological safety rather than traditional team building intervention, i.e. a non-technology-based team building intervention (Emsley &amp; Rumeser, 2018; Edmondson, 1999). The researcher conducted two post test only quasi-experiments to compare the methods of team-building. In Study 1, four teams of university students (n=15 total students) took part in either a serious game or a traditional team building intervention. The serious game was based on a scavenger hunt mobile application while the traditional team building activity was an obstacle course. Each team was assessed, after the team building interventions, on their group problem-solving skills and team cohesiveness in order to determine if there was a significant difference between the scores of the two dimensions above for intervention groups. Study 2 consisted of six teams of university students (n=30 total students) participated in either a traditional online team-building activity or an online team-based serious game. The traditional online team-building activity was a spectrum mapping activity, and the online team-based serious game was an online escape room. Each team then participated in the same thought experiment and were finally asked to answer a questionnaire. Furthermore, a field researcher participated in both activities and her experiences were noted through an interview. There did not seem to be sufficient evidence to support the hypotheses for the second quasi experiment. However, the was evidence collected throughout both quasi-experiments that suggests that serious games are more enjoyed by participants and there seems to be a clearer initiative to utilise the interpersonal skills acquired in the future. DA - 2021_ DB - OpenUCT DP - University of Cape Town KW - Management Studies KW - team building KW - serious games KW - group problem-solving KW - team cohesiveness KW - team learning behaviour KW - team psychological safety LK - https://open.uct.ac.za PY - 2021 T1 - Comparing the use of technology-based vs traditional team building interventions in developing group problem-solving and learning behaviours: insights from two experimental studies TI - Comparing the use of technology-based vs traditional team building interventions in developing group problem-solving and learning behaviours: insights from two experimental studies UR - http://hdl.handle.net/11427/36111 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/36111
dc.identifier.vancouvercitationSellier M. Comparing the use of technology-based vs traditional team building interventions in developing group problem-solving and learning behaviours: insights from two experimental studies. []. ,Faculty of Commerce ,School of Management Studies, 2021 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/36111en_ZA
dc.language.rfc3066eng
dc.publisher.departmentSchool of Management Studies
dc.publisher.facultyFaculty of Commerce
dc.subjectManagement Studies
dc.subjectteam building
dc.subjectserious games
dc.subjectgroup problem-solving
dc.subjectteam cohesiveness
dc.subjectteam learning behaviour
dc.subjectteam psychological safety
dc.titleComparing the use of technology-based vs traditional team building interventions in developing group problem-solving and learning behaviours: insights from two experimental studies
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationlevelMCom
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