Investigating Affective Response and Job Impact with ERP Adoption
| dc.contributor.author | Seymour, Lisa F | |
| dc.contributor.author | Roode, J Dewald | |
| dc.date.accessioned | 2017-08-03T08:07:09Z | |
| dc.date.available | 2017-08-03T08:07:09Z | |
| dc.date.issued | 2008 | |
| dc.date.updated | 2016-01-12T10:48:50Z | |
| dc.description.abstract | The implementation of Enterprise Information Systems generally has disruptive implications for the workforce directly affected by them. Normal change management procedures typically address such issues through user training programmes, based on the perhaps unfounded assumption that users just need to understand the new facilities offered to be able to adapt to new ways of working. It is assumed that any emotional distress and unhappiness would disappear as soon as the users realize the benefits of the new system. In this paper we report on an investigation of such a situation where an ERP system replaced a home-grown student system that had been in use for many years. An inductive analysis of interview data was undertaken, leading to a framework of five linked categories. We draw conclusions from the framework which point towards more effective ways an organisation can deal with the affective responses of users, mitigating subsequent negative job impact. | |
| dc.identifier.apacitation | Seymour, L. F., & Roode, J. D. (2008). Investigating Affective Response and Job Impact with ERP Adoption. <i>South African Computer Journal</i>, http://hdl.handle.net/11427/24838 | en_ZA |
| dc.identifier.chicagocitation | Seymour, Lisa F, and J Dewald Roode "Investigating Affective Response and Job Impact with ERP Adoption." <i>South African Computer Journal</i> (2008) http://hdl.handle.net/11427/24838 | en_ZA |
| dc.identifier.citation | Seymour, L. F., & Roode, J. D. (2008). Investigating affective response and job impact with ERP adoption: reviewed article. South African Computer Journal, 40, 74-82. | |
| dc.identifier.ris | TY - Journal Article AU - Seymour, Lisa F AU - Roode, J Dewald AB - The implementation of Enterprise Information Systems generally has disruptive implications for the workforce directly affected by them. Normal change management procedures typically address such issues through user training programmes, based on the perhaps unfounded assumption that users just need to understand the new facilities offered to be able to adapt to new ways of working. It is assumed that any emotional distress and unhappiness would disappear as soon as the users realize the benefits of the new system. In this paper we report on an investigation of such a situation where an ERP system replaced a home-grown student system that had been in use for many years. An inductive analysis of interview data was undertaken, leading to a framework of five linked categories. We draw conclusions from the framework which point towards more effective ways an organisation can deal with the affective responses of users, mitigating subsequent negative job impact. DA - 2008 DB - OpenUCT DP - University of Cape Town J1 - South African Computer Journal LK - https://open.uct.ac.za PB - University of Cape Town PY - 2008 T1 - Investigating Affective Response and Job Impact with ERP Adoption TI - Investigating Affective Response and Job Impact with ERP Adoption UR - http://hdl.handle.net/11427/24838 ER - | en_ZA |
| dc.identifier.uri | http://hdl.handle.net/11427/24838 | |
| dc.identifier.vancouvercitation | Seymour LF, Roode JD. Investigating Affective Response and Job Impact with ERP Adoption. South African Computer Journal. 2008; http://hdl.handle.net/11427/24838. | en_ZA |
| dc.language.iso | eng | |
| dc.publisher.department | Department of Information Systems | en_ZA |
| dc.publisher.faculty | Faculty of Commerce | en_ZA |
| dc.publisher.institution | University of Cape Town | |
| dc.source | South African Computer Journal | |
| dc.source.uri | http://sacj.cs.uct.ac.za/ | |
| dc.subject.other | ERP adoption | |
| dc.subject.other | Affective response | |
| dc.subject.other | job impact | |
| dc.subject.other | user emotions | |
| dc.subject.other | inductive analysis | |
| dc.title | Investigating Affective Response and Job Impact with ERP Adoption | |
| dc.type | Journal Article | en_ZA |
| uct.type.filetype | Text | |
| uct.type.filetype | Image | |
| uct.type.publication | Research | en_ZA |
| uct.type.resource | Article | en_ZA |