Knowledge sharing practices in academic libraries with special reference to the Unisa Library

Mayekiso, Nozibele

Knowledge sharing practices in academic libraries with special reference to the Unisa Library

Master Thesis

2013

Publisher

University of Cape Town

Department

Library and Information Studies Centre (LISC)

Abstract

In recent years it has been acknowledged that the practice of knowledge management can play an important role to ensure an organisation’s competitive edge within an industry. This study focuses on knowledge sharing practices in university libraries with special reference to the Unisa Library. The aim of the research project was therefore to establish whether the Unisa Library is receptive to knowledge sharing practices,whether there is a need for knowledge management and more specifically for a knowledge sharing strategy. Thus the objective was to establish the extent to which knowledge sharing practices occur among professional library staff, albeit unknowingly, in their daily activities.The study employed both quantitative and qualitative research approaches. A questionnaire was delivered in person to professional librarians while interviews were conducted with managers from the various directorates of the library. The questions explored the knowledge sharing practices, including challenges within the library. They were based on internationally accepted knowledge management themes which include the role of leadership, organisational structure, organisational culture,technology, processes in enabling the effective practice of knowledge management.

Description

Includes abstract.

Includes bibliographical references.

Keywords

Library and Information Studies

Reference:

Collections

Masters

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