Effective social system design : using the systems approach for organisational development

Master Thesis

1997

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University of Cape Town

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Abstract
This thesis presents a model that has been developed to provide a framework for inquiry in management research. Incorporated into the model are; the scientific method specifically as described by C.S. Peirce, the concept of learning cycles specifically as described by C. Handy, and the SCQATRE method that draws from the work of Minto and Ryan. This method maps over a learning cycle and presents a way of describing the problem by firstly describing the Situation, then expressing the Concern that you have regarding this situation. The Question that is raised by the concern follows. Thereafter comes the Answer to the question, a theoretical Test with a description of the Reasoning behind the answer and finally a practical Evaluation. System Thinking and its methods. I test the model by applying it to a complex problem o
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Bibliography: leaves 126-127.

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