Browsing by Subject "case study"

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    Collaborative inclusion in South African restaurants: a case study on disability and accessibility
    (2025) Mailovich, Annami; Bam, Armand; Hamann, Ralph
    The study explores social inclusion barriers faced by people with disabilities in the hospitality industry and solutions to promote inclusion. Moreover, the study draws attention to an industry where exclusionary practices typically deprive people with disabilities of full participation in social activities and contributes to the literature on collaboration in design thinking. Using design thinking as a collaborative and inclusive innovation process between disabled and nondisabled participants in a two-day workshop, it describes the co-creation of solutions to overcome information barriers for disabled restaurantgoers. Removing these barriers equips disabled restaurant patrons with the information needed to make informed decisions to partake in social settings where physical barriers are commonplace. This qualitative study employed a single instrumental case study design, gathering data through interviews and observations and is analysed using Braun and Clarke's six-step framework. The findings are presented as three themes: First, inclusivity creates a welcoming setting in design thinking workshops by coupling accessibility with diversity. Second, resilience is critical in overcoming collaboration barriers and normalising accessibility among disabled and nondisabled participants. Third, synergy, forged by collaboration and efficient communication, shows the impact of collaborative efforts in fostering inclusivity and, ultimately, achieving social inclusion. Ethical considerations prioritised participant autonomy through transparent communication and incorporated their views in the development of the study through exploratory conversations. Based on these findings, this study contributes practical guidelines to improve accessibility innovations practitioners and organisations serving people with disabilities could apply.
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    Suggested policies in regard to suburban expansion into the urban fringe : using the Constantia Valley as a case study
    (1978) Callaghan, Bernard Mark
    Having established that Constantia exhibits certain problems which are characteristic of the suburbanization of the urban fringe in general, it is necessary to consider how these problems could be resolved. In seeking such solutions, it is not only useful, but imperative, to determine sane framework of what the desired future state of the Valley should be and what role it should perform in the metropolitan context. In other words, what goals should be strived for and what objectives should be aimed at in order to facilitate the resolution of these goals. In establishing this framework, one returns to the basic underlying reasons for public sector intervention in the free market process - as outlined in Section 7.0 of Part One. This being "to regulate individual activity in the interests of the safety, health, morals and general well-being of the whole population" .