Browsing by Subject "burnout"
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- ItemOpen AccessTEDI 2 Week 4 - Taking Care of Yourself(2019) Couper, JacquiIn this video, Jacqui Couper stresses on the need for educators to take care of themselves because it is only when they do this that they will be able to care for and teach the children, as well as positively interact with colleagues and parents of the children. Using an analogy of plants and a water can Jacqui foregrounds the need for teachers to constantly refill their energies through healthy life styles in order to cope with the exigencies of teaching and avoiding burnout. She then elaborately discusses how teachers can do so. This video lecture 2/5 of week 4 of the course: Educating Deaf Children: Becoming an Empowered Teacher.
- ItemOpen AccessThe relationship between work-family conflict and burnout amongst call center employees: Optimism and a moderator(2020) Pillay, Jayde; Bagraim, JeffreyThis study examined work-family conflict as a predictor of burnout as well as the moderating role that optimism and pessimism may have had on this relationship. Participants were call centre employees from a financial institution in Cape Town (N = 94). Cross-sectional data was collected via electronic self-report questionnaires. Exploratory factor analysis demonstrated the unidimensionality of work-to-family conflict despite the two-dimensional model that was expected. Bivariate regression analysis showed that work-to-family conflict explained a significant proportion of the variance in both dimensions of burnout – emotional exhaustion and cynicism. Contrary to what was expected, the results of the moderation analyses were not significant. Optimism and pessimism did not moderate the relationship between work-to-family conflict and burnout. The results show that work-to-family conflict negatively affects call centre employees' well-being. The results are discussed and implications for management and suggestions for future research are presented.
- ItemOpen AccessUnderstanding the role of appraisal in the relationship between work overload, work engagement and burnout in South African organisations(2019) Dzuguda, Hulisani; Mulenga, Chao NkhunguluThe objective of the study was to investigate how individual appraisal of high workload as a challenge or a hindrance stressor correlates with work engagement and burnout. The work environment is fraught with high workloads, resulting in stress for employees. The cost of employee stress and ill health to organisations and society is reported to be high due to lost productivity and healthcare costs. The current study used the challenge-hindrance stressor model to determine the impact of appraisal on the relationship between work overload and work engagement/burnout. The current study proposed that employees experience both work engagement and burnout concurrently depending on whether they appraise work overload as a challenge or a hindrance stressor. An explanatory quantitative design was used to survey employees from multiple organisations in South Africa, yielding 144 full-time, permanently employed respondents. Findings from the study indicated that stressors that were appraised as challenges were linked to work engagement, whereas stressors that were appraised as hindrances were linked to burnout. The study also found that employees appraise work overload as a hindrance not a challenge, resulting in a negative relationship between work overload and work engagement and a positive relationship between work overload and burnout. The implication is that when employees have high workloads, their engagement does not increase; their likelihood of burnout increases. The study determined no positive outcomes of high workloads, only the risk of highly engaged employees becoming fatigued and burnt out. Hence, it is recommended that organisations manage the workloads of their employees.