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  1. Home
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Browsing by Subject "Table Mountain"

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    Extinctions: Past and Present Week 5 - Landscape changes
    (2017-03-17) Chinsamy-Turan, Anusuya; Hoffman, Timm
    In this video, Professor Anusuya Chinsamy-Turan interviews Professor Timm Hoffman, a plant biologist, on the slopes of Table Mountain where he shows a visual example of landscape change due to human activity. He describes the a citizen science project he runs (RePhoto) which collects old photographs to track changing landscapes.
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    Our (water) ways recovering our past to reclaim our future
    (2025) Uys, Julia; Ewing, Kathryn; Crooijmans-Lemmer, Hedwig
    Cape Town - a picturesque city located between an iconic mountain range and the glistening bay. At its forefront framed by Table Mountain, the city lies nestled within bowl shaped by mountains on either side with the wide expanse of the ocean at its feet. This image of Cape Town commands the imagination when envisaging the city and used as a key landmark in orientating the individual within its urban environment. Despite this, a growing spatial paradox is emerging; a paradox of being within yet without. The vantage point from which this mental photograph is understood, represents only a two-dimensional face value view of its rich personality and a very different city to the realities on the ground. Today, the city centre is a confusing and chaotic space; on the surface a dizzying cacophony of speeding lights and towering structures, the white noise of sirens whirring within a visual-ly drab, spatially fragmented and harsh hop-scotch-like environment. And yet this reality only illustrates a part of the story, the rest buried underground in tunnels, ancient riverbeds, springs and seabed artifacts. A rich collection of memories closely tied to the character of basin the city finds itself nestled in, hidden from sight. In this emerging environment, the narrative of water and its visual reminders (both mountain and sea) have been lost. Those remaining are isolated, lacking in understanding within the current context, this is the fractured characterless reality pedestrians must navigate, indicative of the complete disconnect between inhabitants and this unique context. This thesis argues that by re-hydrating the city, the connections to people, space and place can be restored and reinvigorated
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    Reimagining the tourists? customer journey post-COVID-19: a case study of two world heritages sites ? Robben Island Museum and Table Mountain
    (2026) Khangala, Shonisani David; Dlamini, Siphiwe
    This study investigated the customer journeys of two strategically significant World Heritage Sites (WHS): Robben Island Museum and Table Mountain, which represent WHS in developing countries, and a cultural and natural WHS. Research is scarce among WHS in developing countries, and more so comparing different WHS types. Grounded in the Experience Economy Theory and incorporating the Service Dominant Logic (SDL) theory, the study harnesses perspectives from tourists, frontline employees, and management to fill significant gaps within the post-pandemic WHS context. It explores the influence of WHS status awareness, perceived Covid-19 risks, and the four realms of the Experience Economy Theory (Education, Entertainment, Escapism, and Esthetic) on customer experience, Self-Brand Concept, Customer Engagement, Satisfaction, and Loyalty. Furthermore, the study compares experience perceptions and WHS awareness among local and international visitors. The study used mixed methodologies to collect data from 600 tourists (300 at each WHS), and data were analysed using IBM SPSS (Statistical Package for the Social Sciences). The qualitative data, collected from 38 respondents comprising WHS management, frontline staff, and tourists through participant observation, semi-structured interviews, and focus groups, was analysed using MAXQDA (MAXimising Qualitative Data Analysis). The findings revealed low WHS awareness at both sites, varied perceptions of Covid-19 risks and perceptions of the four experience realms. The study challenges the notion that WHS status awareness alone enhances the customer experience. Additionally, significant experience perception and WHS awareness differences were noted between local and international tourists, highlighting the need to explore distinct strategies for each group. By comparing a cultural and a natural WHS, the study revealed nuanced differences in visitor engagement, highlighting the need for typology-sensitive strategies to enhance customer journeys. The findings advance scholars' and practitioners' understanding of WHS post-COVID-19 recovery by developing a post-COVID-19 framework for reimaging customer journeys at World Heritage Sites in developing countries. The study's insights can help WHS managers, authorities, and the tourism business develop targeted strategies for post-pandemic tourism experiences.
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