Browsing by Subject "Innovation"

Now showing 1 - 4 of 4
  • Thumbnail Image
    Item
    Open Access
    CfTS workshop: Technology and systems innovation, public transport and the minibus-taxi industry
    (2017-08-30) Schalekamp, Herrie
    Introductory presentation to workshop hosted by CfTS on technology and systems innovation in the public transport sector
  • Thumbnail Image
    Item
    Open Access
    Enabling grassroots innovation by youth in Cape Town's townships
    (2016) Louw, Stefan; Rennkamp, Britta
    Grassroots innovation has been recognized as a valuable means to empower local communities to address developmental issues. Enabling youth in townships to solve local problems is of particular interest in South Africa due to the poor socioeconomic conditions in these areas. These conditions include high unemployment rates amongst youth, which leads to youth disenfranchisement. There is a lack of support for grassroots innovation because it falls outside of mainstream support structures for innovation. Standard market incentives are less relevant for this socially driven form of innovation. Innovation competitions are a potential alternate mechanism to incentivize grassroots innovation. However, the danger with external incentives is that they can crowd out intrinsic motivation through the overjustification effect. Intrinsic motivation is necessary to increase creativity, performance and long-term engagement in an activity. Therefore, this study seeks to understand what motivates youth to take part in grassroots innovation activities, and how to use an innovation competition to provide appropriate incentives for these motivations. A gamification framework is used to analyse these motivations and the effects of incentives. This is an empirical study that focuses on Innovate the Cape, a high school innovation competition in Cape Town. Furthermore, given that this form of innovation in this developmental context is poorly understood, the learning processes are analysed. An innovation systems approach is used to explore the motivations of the actors and analyse their interactions within this institutional context. A qualitative study was conducted with 18 semi-structured interviews and 9 focus groups. The analysis revealed that participants had a broad range of motivations beyond the competition prize, which was seen more as a means to an end. Dominant motivations included making a social impact, social influence, personal development and the desire to learn. By taking these motivations into account, competition incentives can be used as a means to empower participants through rich learning experiences. Diverse interpersonal interaction and experiential learning were found to be vital components of the learning process. These components are sorely lacking in the local school system. There is a lack of accessible and relevant formal institutional support for early stage grassroots innovation. Furthermore, informal institutional factors underpinned many of the findings on the motivations and learning processes of the participants. On a systems level, it was shown that facilitating innovative behaviour on the grassroots level resulted in institutional building.
  • Thumbnail Image
    Item
    Open Access
    Exploring the factors affecting employee motivation to be innovative on product development: A case study for Woolworths South Africa
    (2021) Truter, Tessa; Mathews, Ozayr
    The global business industry is greatly affected by revolutionised human knowledge that requires a continued understanding of human preferences, needs and wants. Motivation to innovate must be understood when marketers aim for business success. Business success is seen in customer satisfaction and employee performance. The starting point for success is the miraculous ideas of employees. These ideas can be anything from the creation of a product or service to the execution of that product or service. Exploring the factors affecting the motivation to innovate on product development may lead marketers to business success by increased profitability, a bigger customer base, and retaining motivated skilled employees with the ability to innovate. This research is based on the South African multinational retailer Woolworths, with the focus on food and design packaging. A qualitative research approach was followed where data was collected from 11 participants using semi-structured individual face-to-face in-depth interviews and structured questionnaires. This study followed a manual thematic approach in an inductive manner. The needs of the participants in this study were categorised into three sections: Need for power, need for achievement and need for affiliation. This study also introduced McClelland's extended needs, and the motive for self-expression stood out among the cohort, confirming their creative skills. With the aid of individual components, domain-relevant skills, intrinsic task motivation and creativity stimulants, the study was able to link the presence of creativity to motivation and innovation. It confirmed that once the creativity intersection combines with organisational components there is a motivational synergy that produces innovation. The results of the study further indicated that internal motivation factors had a greater impact than external factors. As per organisational components, business values were shown to have an influence on the development of a product design. Legislation policies were deemed beneficial to forced creative thinking, yet it was also regarded as a limitation that can be improved through creative flexibility. Other factors that emerged were organisational socialisation, aligned stakeholder communication, sufficient market research, and respecting the emergence of seasonal trends. Future research should explore ways of improving organisational components that act as external influences on individual creative thinking. Moreover, future research should explore how effective training can help stakeholders learn and acquire the rights needs together with the continuous support from the business.
  • Thumbnail Image
    Item
    Open Access
    Scaling up ART adherence clubs in the public sector health system in the Western Cape, South Africa: a study of the institutionalisation of a pilot innovation
    (BioMed Central, 2018-04-25) MacGregor, Hayley; McKenzie, Andrew; Jacobs, Tanya; Ullauri, Angelica
    Background: In 2011, a decision was made to scale up a pilot innovation involving ‘adherence clubs’ as a form of differentiated care for HIV positive people in the public sector antiretroviral therapy programme in the Western Cape Province of South Africa. In 2016 we were involved in the qualitative aspect of an evaluation of the adherence club model, the overall objective of which was to assess the health outcomes for patients accessing clubs through epidemiological analysis, and to conduct a health systems analysis to evaluate how the model of care performed at scale. In this paper we adopt a complex adaptive systems lens to analyse planned organisational change through intervention in a state health system. We explore the challenges associated with taking to scale a pilot that began as a relatively simple innovation by a non-governmental organisation. Results: Our analysis reveals how a programme initially representing a simple, unitary system in terms of management and clinical governance had evolved into a complex, differentiated care system. An innovation that was assessed as an excellent idea and received political backing, worked well whilst supported on a small scale. However, as scaling up progressed, challenges have emerged at the same time as support has waned. We identified a ‘tipping point’ at which the system was more likely to fail, as vulnerabilities magnified and the capacity for adaptation was exceeded. Yet the study also revealed the impressive capacity that a health system can have for catalysing novel approaches. Conclusions: We argue that innovation in largescale, complex programmes in health systems is a continuous process that requires ongoing support and attention to new innovation as challenges emerge. Rapid scaling up is also likely to require recourse to further resources, and a culture of iterative learning to address emerging challenges and mitigate complex system errors. These are necessary steps to the future success of adherence clubs as a cornerstone of differentiated care. Further research is needed to assess the equity and quality outcomes of a differentiated care model and to ensure the inclusive distribution of the benefits to all categories of people living with HIV.