Browsing by Author "Hall, Nicholas"

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    Exploring the Impact of Computer-Mediated Communication on Interpersonal Relationships: A Tentative Model Using Characteristics and Behavioural Outcomes
    (2008) Van Belle, Jean-Paul; Hall, Nicholas; Riekert, Eloise
    Communication forms the basis for personal relationships but technology has changed the way people communicate. This research investigates the impact that computer-mediated communication (CMC) has had on interpersonal relationships using a combination of technology characteristics and behavioural outcomes. These factors are explored by means of a qualitative study using interview and discussion group data from student users of email, mobile phone, Instant Messaging (IM) and Internet Relay Chat (IRC). this study provides a first-cut model that identifies some of these key characteristics and behavioural outcomes of CMC and their impacts on interpersonal relationships among South Africans.