The impact of information technology on knowledge creation in Woolworths

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dc.contributor.advisorLicker, Paulen_ZA
dc.contributor.authorCasarin, Paulen_ZA
dc.date.accessioned2014-11-04T08:44:21Z
dc.date.available2014-11-04T08:44:21Z
dc.date.issued1999en_ZA
dc.descriptionBibliography: leaves 101-107.en_ZA
dc.description.abstractThe impact of Information Technology (IT) on knowledge creation (KC) in companies is both an interesting and challenging topic. This study investigated what the use of IT does to support KC and how it works to bring about that support. Two case studies on the development of Woolworths Financial Services (WFS) products were undertaken. By combining two existing theoretical models, a research framework was developed and used to collect data and interpret the findings. The findings suggested that as knowledge is created in companies, so the level of support provided by IT increases. That is, when sharing tacit knowledge, IT provided limited support. However, during the dissemination of knowledge throughout the organization, IT was seen to provide multiple levels of support. The study attempted to provide management with a framework to assess their suite of IT applications and how they provide support to the KC process. Further discussion and debate around the framework may lead to opportunities to increase the support provided by IT in companies.en_ZA
dc.identifier.apacitationCasarin, P. (1999). <i>The impact of information technology on knowledge creation in Woolworths</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Department of Information Systems. Retrieved from http://hdl.handle.net/11427/9056en_ZA
dc.identifier.chicagocitationCasarin, Paul. <i>"The impact of information technology on knowledge creation in Woolworths."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Department of Information Systems, 1999. http://hdl.handle.net/11427/9056en_ZA
dc.identifier.citationCasarin, P. 1999. The impact of information technology on knowledge creation in Woolworths. University of Cape Town.en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Casarin, Paul AB - The impact of Information Technology (IT) on knowledge creation (KC) in companies is both an interesting and challenging topic. This study investigated what the use of IT does to support KC and how it works to bring about that support. Two case studies on the development of Woolworths Financial Services (WFS) products were undertaken. By combining two existing theoretical models, a research framework was developed and used to collect data and interpret the findings. The findings suggested that as knowledge is created in companies, so the level of support provided by IT increases. That is, when sharing tacit knowledge, IT provided limited support. However, during the dissemination of knowledge throughout the organization, IT was seen to provide multiple levels of support. The study attempted to provide management with a framework to assess their suite of IT applications and how they provide support to the KC process. Further discussion and debate around the framework may lead to opportunities to increase the support provided by IT in companies. DA - 1999 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 1999 T1 - The impact of information technology on knowledge creation in Woolworths TI - The impact of information technology on knowledge creation in Woolworths UR - http://hdl.handle.net/11427/9056 ER - en_ZA
dc.identifier.urihttp://hdl.handle.net/11427/9056
dc.identifier.vancouvercitationCasarin P. The impact of information technology on knowledge creation in Woolworths. [Thesis]. University of Cape Town ,Faculty of Commerce ,Department of Information Systems, 1999 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/9056en_ZA
dc.language.isoengen_ZA
dc.publisher.departmentDepartment of Information Systemsen_ZA
dc.publisher.facultyFaculty of Commerceen_ZA
dc.publisher.institutionUniversity of Cape Town
dc.subject.otherInformation Systemsen_ZA
dc.titleThe impact of information technology on knowledge creation in Woolworthsen_ZA
dc.typeMaster Thesis
dc.type.qualificationlevelMasters
dc.type.qualificationnameMComen_ZA
uct.type.filetypeText
uct.type.filetypeImage
uct.type.publicationResearchen_ZA
uct.type.resourceThesisen_ZA
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