The referral letter: a problem of communication

Abstract

This cross-sectional descriptive study assesses the letters sent with referred patients and makes appropriate recommendations. During the 6-month period 1 July-31 December 1987, 9288 letters were photocopied at the admissions offices of the hospital. Detailed analysis of 1143 (12,3%) letters was undertaken. The private sector, i.e. general practitioners, was the largest referral agency, followed by community-based day hospitals.This cross-sectional descriptive study assesses the letters sent with referred patients and makes appropriate recommendations. During the 6-month period 1 July-31 December 1987, 9288 letters were photocopied at the admissions offices of the hospital. Detailed analysis of 1143 (12,3%) letters was undertaken. The private sector, i.e. general practitioners, was the largest referral agency, followed by community-based day hospitals.