The exploration of health seeking behaviour of clients presenting with minor ailments attending community health centres in Khayelitsha (Michael Mapongwana, Site B) and Phillipi (Inzame Zabantu, Mzamomhle)

Master Thesis

2005

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University of Cape Town

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Abstract
CHCs in Khayelitsha and Phillipi are overcrowded and overburdened with clients who tend to present with minor ailments. The problem of overcrowding of the CHCs with such clients poses a problem to the health professional as they do not have sufficient time to manage clients with more serious ailments and to educate those with minor health ailments. This problem of overcrowding of CHCs in Khayelitsha and Phillipi with clients presenting with minor health ailments was brough to a community health forum meeting that constituted the management of CHCs, clinical facilitators from the University of Cape Town (UCT) and elderly persons from Khayelitsha and Phillipi in 2001. At this meeting questions were raised regarding the health seeking behaviour of the clients that are presenting with minor health ailments and overcrowding the CHCs.
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