Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa

 

Show simple item record

dc.contributor.advisor Welzel, Tyson en_ZA
dc.contributor.author Moolla, Zuraida en_ZA
dc.date.accessioned 2017-10-02T13:01:18Z
dc.date.available 2017-10-02T13:01:18Z
dc.date.issued 2017 en_ZA
dc.identifier.citation Moolla, Z. 2017. Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa. University of Cape Town. en_ZA
dc.identifier.uri http://hdl.handle.net/11427/25467
dc.description.abstract Objectives: To determine the case mix and workload of patients presenting to three private emergency centres in Cape Town Design: A Prospective cross sectional observational study was undertaken Setting and subjects: A convenience sample of all prospective patients that presented to three private emergency centres namely Melomed Gatesville, Melomed Bellville and Melomed Mitchell's plain during the month of September 2013 The outcome measures included the following:- ● Determining basic metrics across all three units over study time ● Determining the triage parameters for patients sampled across three units ● Direct time study of patients through unit ● Determining Doctor to patient workloads ● Determining Nurse to patient workloads ● Determining average number of patients receiving special investigations Results: Third party funding was responsible for 91 % of patients seen. The patient profiles consisted primarily of lower acuity presentations. There were clear peaks of attendance with lower acuity presentations decreasing after 10 pm. The majority of patients were discharged and very few required specialist follow up. Conclusions: This study provides valuable information with regards to private emergency centres in the predominantly low income and low socio economic sectors of the Western Cape, Cape town thus allowing a greater focus on the operational aspects of Emergency Centres In these areas and to assist with future planning of the management and running of similar Emergency Centres. en_ZA
dc.language.iso eng en_ZA
dc.subject.other Emergency Medicine en_ZA
dc.title Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa en_ZA
dc.type Master Thesis
uct.type.publication Research en_ZA
uct.type.resource Thesis en_ZA
dc.publisher.institution University of Cape Town
dc.publisher.faculty Faculty of Health Sciences en_ZA
dc.publisher.department Division of Emergency Medicine en_ZA
dc.type.qualificationlevel Masters
dc.type.qualificationname MPhil en_ZA
uct.type.filetype Text
uct.type.filetype Image
dc.identifier.apacitation Moolla, Z. (2017). <i>Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa</i>. (Thesis). University of Cape Town ,Faculty of Health Sciences ,Division of Emergency Medicine. Retrieved from http://hdl.handle.net/11427/25467 en_ZA
dc.identifier.chicagocitation Moolla, Zuraida. <i>"Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa."</i> Thesis., University of Cape Town ,Faculty of Health Sciences ,Division of Emergency Medicine, 2017. http://hdl.handle.net/11427/25467 en_ZA
dc.identifier.vancouvercitation Moolla Z. Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa. [Thesis]. University of Cape Town ,Faculty of Health Sciences ,Division of Emergency Medicine, 2017 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/25467 en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Moolla, Zuraida AB - Objectives: To determine the case mix and workload of patients presenting to three private emergency centres in Cape Town Design: A Prospective cross sectional observational study was undertaken Setting and subjects: A convenience sample of all prospective patients that presented to three private emergency centres namely Melomed Gatesville, Melomed Bellville and Melomed Mitchell's plain during the month of September 2013 The outcome measures included the following:- ● Determining basic metrics across all three units over study time ● Determining the triage parameters for patients sampled across three units ● Direct time study of patients through unit ● Determining Doctor to patient workloads ● Determining Nurse to patient workloads ● Determining average number of patients receiving special investigations Results: Third party funding was responsible for 91 % of patients seen. The patient profiles consisted primarily of lower acuity presentations. There were clear peaks of attendance with lower acuity presentations decreasing after 10 pm. The majority of patients were discharged and very few required specialist follow up. Conclusions: This study provides valuable information with regards to private emergency centres in the predominantly low income and low socio economic sectors of the Western Cape, Cape town thus allowing a greater focus on the operational aspects of Emergency Centres In these areas and to assist with future planning of the management and running of similar Emergency Centres. DA - 2017 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2017 T1 - Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa TI - Case mix and workload of patients seen at three private emergency centres in Cape Town, South Africa UR - http://hdl.handle.net/11427/25467 ER - en_ZA


Files in this item

This item appears in the following Collection(s)

Show simple item record