The role of mobile service providers in combating mobile bullying among adolescent in South Africa

 

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dc.contributor.advisor Kyobe, Michael en_ZA
dc.contributor.author Willie, Dickson en_ZA
dc.date.accessioned 2017-01-26T13:38:55Z
dc.date.available 2017-01-26T13:38:55Z
dc.date.issued 2016 en_ZA
dc.identifier.citation Willie, D. 2016. The role of mobile service providers in combating mobile bullying among adolescent in South Africa. University of Cape Town. en_ZA
dc.identifier.uri http://hdl.handle.net/11427/23411
dc.description.abstract Modern-day mobile communications technology has advanced in rapid phases, triggered by the presence of mobile technology applications. This advancement has accelerated the notion of enriched data, information and services that individuals have access to. The value presented to users of mobile technology in terms of limitless access to a wealth of enriched data is beneficial to society. However, this benefit window also exposed the users into a virtual sphere that is riddled with a wide variety of subtle and overt risks; mobile service providers have lawful responsibilities and concrete moral obligations to protect their customers. It is for this purpose that the researcher focused on examining the extent to which mobile service providers are assisting society to combat the new phenomenon of mobile bullying. A deductive research approach was followed in this study, and a conceptual model was developed to examine the extent of the involvement of the mobile service providers in reducing mobile bullying. The sampling method used in this study is a purposive or judgemental sampling method to obtain data from four (4) major mobile service providers. In the empirical evidence, it has been found that service providers have sufficient knowledge of the law that governs them in distributing mobile content in order to protect minors from the harmful content. Furthermore, another key finding indicates that the service providers' input is inadequate by way of providing education programs to assist mobile users and society in an effort to combat the new phenomenon of mobile and cyber-bullying. This study can act as a base for future research into examining the extent of the role of mobile service providers in reducing mobile bullying, educating society about mobile bullying as well as informing mobile service providers about the importance of their role in combating mobile bullying. en_ZA
dc.language.iso eng en_ZA
dc.subject.other Information Systems en_ZA
dc.title The role of mobile service providers in combating mobile bullying among adolescent in South Africa en_ZA
dc.type Master Thesis
uct.type.publication Research en_ZA
uct.type.resource Thesis en_ZA
dc.publisher.institution University of Cape Town
dc.publisher.faculty Faculty of Commerce en_ZA
dc.publisher.department Department of Information Systems en_ZA
dc.type.qualificationlevel Masters
dc.type.qualificationname MCom en_ZA
uct.type.filetype Text
uct.type.filetype Image
dc.identifier.apacitation Willie, D. (2016). <i>The role of mobile service providers in combating mobile bullying among adolescent in South Africa</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Department of Information Systems. Retrieved from http://hdl.handle.net/11427/23411 en_ZA
dc.identifier.chicagocitation Willie, Dickson. <i>"The role of mobile service providers in combating mobile bullying among adolescent in South Africa."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Department of Information Systems, 2016. http://hdl.handle.net/11427/23411 en_ZA
dc.identifier.vancouvercitation Willie D. The role of mobile service providers in combating mobile bullying among adolescent in South Africa. [Thesis]. University of Cape Town ,Faculty of Commerce ,Department of Information Systems, 2016 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/23411 en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Willie, Dickson AB - Modern-day mobile communications technology has advanced in rapid phases, triggered by the presence of mobile technology applications. This advancement has accelerated the notion of enriched data, information and services that individuals have access to. The value presented to users of mobile technology in terms of limitless access to a wealth of enriched data is beneficial to society. However, this benefit window also exposed the users into a virtual sphere that is riddled with a wide variety of subtle and overt risks; mobile service providers have lawful responsibilities and concrete moral obligations to protect their customers. It is for this purpose that the researcher focused on examining the extent to which mobile service providers are assisting society to combat the new phenomenon of mobile bullying. A deductive research approach was followed in this study, and a conceptual model was developed to examine the extent of the involvement of the mobile service providers in reducing mobile bullying. The sampling method used in this study is a purposive or judgemental sampling method to obtain data from four (4) major mobile service providers. In the empirical evidence, it has been found that service providers have sufficient knowledge of the law that governs them in distributing mobile content in order to protect minors from the harmful content. Furthermore, another key finding indicates that the service providers' input is inadequate by way of providing education programs to assist mobile users and society in an effort to combat the new phenomenon of mobile and cyber-bullying. This study can act as a base for future research into examining the extent of the role of mobile service providers in reducing mobile bullying, educating society about mobile bullying as well as informing mobile service providers about the importance of their role in combating mobile bullying. DA - 2016 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2016 T1 - The role of mobile service providers in combating mobile bullying among adolescent in South Africa TI - The role of mobile service providers in combating mobile bullying among adolescent in South Africa UR - http://hdl.handle.net/11427/23411 ER - en_ZA


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