The role of anger in managerial effectiveness

 

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dc.contributor.advisor Strümpfer, D J W en_ZA
dc.contributor.author Kahn, Susan Rachel en_ZA
dc.date.accessioned 2015-10-28T05:38:01Z
dc.date.available 2015-10-28T05:38:01Z
dc.date.issued 1986 en_ZA
dc.identifier.citation Kahn, S. 1986. The role of anger in managerial effectiveness. University of Cape Town. en_ZA
dc.identifier.uri http://hdl.handle.net/11427/14397
dc.description Bibliography: leaves 194-227. en_ZA
dc.description.abstract The aim of this study was to investigate the role of anger on managerial effectiveness. To this end, a sample of male managers in a South African financial organisation completed questionnaires on the experience of anger, the expression of anger, and Type A behaviour. Managerial effectiveness was assessed in terms of the behavioural dimensions of the organisation's assessment centre and performance appraisal, as well as a managerial achievement quotient. A factor analysis computed separately for the 11 assessment centre dimensions and the 11 performance appraisal criteria revealed three orthogonal factors in both analyses. Product moment correlation coefficients were calculated between all the variables, including the new factor scores. The performance appraisal factor labled "Emphasising Quality in Solution and Production" was significantly correlated with trait anger, and the performance appraisal factor labled "Maintaining Supportive Interpersonal Relationships" was significantly correlated with state anger , trait anger, anger expression , and Type A behaviour . The assessment centre factors labled "Making and Communication Decisions" and "Interpersonal Planning" correlated significantly with anger expression and trait anger, respectively. Finally, the managerial achievement quotient correlated positively and significantly with Type A behaviour. The conceptual and methodological issues confronted in the present research may provide new insight for future investigations regarding stress and organisational psychology. en_ZA
dc.language.iso eng en_ZA
dc.subject.other Psychology en_ZA
dc.subject.other Organisational Psychology en_ZA
dc.title The role of anger in managerial effectiveness en_ZA
dc.type Master Thesis
uct.type.publication Research en_ZA
uct.type.resource Thesis en_ZA
dc.publisher.institution University of Cape Town
dc.publisher.faculty Faculty of Humanities en_ZA
dc.publisher.department Department of Psychology en_ZA
dc.type.qualificationlevel Masters
dc.type.qualificationname MA en_ZA
uct.type.filetype Text
uct.type.filetype Image
dc.identifier.apacitation Kahn, S. R. (1986). <i>The role of anger in managerial effectiveness</i>. (Thesis). University of Cape Town ,Faculty of Humanities ,Department of Psychology. Retrieved from http://hdl.handle.net/11427/14397 en_ZA
dc.identifier.chicagocitation Kahn, Susan Rachel. <i>"The role of anger in managerial effectiveness."</i> Thesis., University of Cape Town ,Faculty of Humanities ,Department of Psychology, 1986. http://hdl.handle.net/11427/14397 en_ZA
dc.identifier.vancouvercitation Kahn SR. The role of anger in managerial effectiveness. [Thesis]. University of Cape Town ,Faculty of Humanities ,Department of Psychology, 1986 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/14397 en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Kahn, Susan Rachel AB - The aim of this study was to investigate the role of anger on managerial effectiveness. To this end, a sample of male managers in a South African financial organisation completed questionnaires on the experience of anger, the expression of anger, and Type A behaviour. Managerial effectiveness was assessed in terms of the behavioural dimensions of the organisation's assessment centre and performance appraisal, as well as a managerial achievement quotient. A factor analysis computed separately for the 11 assessment centre dimensions and the 11 performance appraisal criteria revealed three orthogonal factors in both analyses. Product moment correlation coefficients were calculated between all the variables, including the new factor scores. The performance appraisal factor labled "Emphasising Quality in Solution and Production" was significantly correlated with trait anger, and the performance appraisal factor labled "Maintaining Supportive Interpersonal Relationships" was significantly correlated with state anger , trait anger, anger expression , and Type A behaviour . The assessment centre factors labled "Making and Communication Decisions" and "Interpersonal Planning" correlated significantly with anger expression and trait anger, respectively. Finally, the managerial achievement quotient correlated positively and significantly with Type A behaviour. The conceptual and methodological issues confronted in the present research may provide new insight for future investigations regarding stress and organisational psychology. DA - 1986 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 1986 T1 - The role of anger in managerial effectiveness TI - The role of anger in managerial effectiveness UR - http://hdl.handle.net/11427/14397 ER - en_ZA


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