Contextual quality, performance management practice and member outcomes favourability : evidence from a study of South African and Ugandan organisations

Doctoral Thesis

2010

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University of Cape Town

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Abstract
Available literature on literacy for development concentrates on the role of various literacy forms at individual and community levels despite organisations constituting major units in any national development effort. At organisational level, due to the recency of organisational learning theory, there is no comprehensive model of how people, organisations and nations can become performance literate. This study investigated the effect of contextual quality on performance management practice and member outcomes favourability and developed models for the creation of performance literate organisations and nations.
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Includes abstract.


Includes bibliographical references (p. 378-401).

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