Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels

 

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dc.contributor.advisor Levin, Mike en_ZA
dc.contributor.advisor Gwyther, Liz en_ZA
dc.contributor.author Murie, Kathleen F en_ZA
dc.date.accessioned 2015-01-03T05:37:58Z
dc.date.available 2015-01-03T05:37:58Z
dc.date.issued 2009 en_ZA
dc.identifier.citation Murie, K. 2009. Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels. University of Cape Town. en_ZA
dc.identifier.uri http://hdl.handle.net/11427/11114
dc.description Includes bibliographical references (leaves 97-102). en_ZA
dc.description.abstract To determine if a basic Xhosa course for non-Xhosa-speaking Health Care Workers, working in Primary Health Care Centres in Cape Town improves patient satisfaction for Xhosa-speaking patients, their perceived ability to communicate effectively with Xhosa-speaking patients, and job satisfaction levels. en_ZA
dc.language.iso eng en_ZA
dc.subject.other Family Medicine en_ZA
dc.title Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels en_ZA
dc.type Master Thesis
uct.type.publication Research en_ZA
uct.type.resource Thesis en_ZA
dc.publisher.institution University of Cape Town
dc.publisher.faculty Faculty of Health Sciences en_ZA
dc.publisher.department Department of Public Health and Family Medicine en_ZA
dc.type.qualificationlevel Masters
dc.type.qualificationname MMed en_ZA
uct.type.filetype Text
uct.type.filetype Image
dc.identifier.apacitation Murie, K. F. (2009). <i>Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels</i>. (Thesis). University of Cape Town ,Faculty of Health Sciences ,Department of Public Health and Family Medicine. Retrieved from http://hdl.handle.net/11427/11114 en_ZA
dc.identifier.chicagocitation Murie, Kathleen F. <i>"Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels."</i> Thesis., University of Cape Town ,Faculty of Health Sciences ,Department of Public Health and Family Medicine, 2009. http://hdl.handle.net/11427/11114 en_ZA
dc.identifier.vancouvercitation Murie KF. Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels. [Thesis]. University of Cape Town ,Faculty of Health Sciences ,Department of Public Health and Family Medicine, 2009 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/11114 en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Murie, Kathleen F AB - To determine if a basic Xhosa course for non-Xhosa-speaking Health Care Workers, working in Primary Health Care Centres in Cape Town improves patient satisfaction for Xhosa-speaking patients, their perceived ability to communicate effectively with Xhosa-speaking patients, and job satisfaction levels. DA - 2009 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2009 T1 - Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels TI - Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels UR - http://hdl.handle.net/11427/11114 ER - en_ZA


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