Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme

 

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dc.contributor.advisor Schlechter, Anton en_ZA
dc.contributor.author Chideya, Zorodzai en_ZA
dc.date.accessioned 2014-12-27T14:18:19Z
dc.date.available 2014-12-27T14:18:19Z
dc.date.issued 2010 en_ZA
dc.identifier.citation Chideya, Z. 2010. Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme. University of Cape Town. en_ZA
dc.identifier.uri http://hdl.handle.net/11427/10267
dc.description Includes bibliographical references (leaves 40-46). en_ZA
dc.description.abstract Many contemporary organisations implement programmes to gain a competitive advantage over their rivals. Such organisations invest money and human capital into such programmes and this has given rise to the need for accountability of these programmes. The field of programme evaluation makes use of social science research methods to investigate the effectiveness of programmes and to offer guidance on how best to improve these programmes. Programme evaluation has different approaches and theory-driven evaluation is one such approach. This dissertation makes use of the theory-driven evaluation approach to develop a programme theory for a Financial Services Provider (FSP)'s induction programme. The induction programme that is implemented by the FSP is targeted at new employees and aims to improve their knowledge and skill and in the long term to retain these new employees. en_ZA
dc.language.iso eng en_ZA
dc.subject.other Programme Evaluation en_ZA
dc.title Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme en_ZA
dc.type Thesis / Dissertation en_ZA
uct.type.publication Research en_ZA
uct.type.resource Thesis en_ZA
dc.publisher.institution University of Cape Town
dc.publisher.faculty Faculty of Commerce en_ZA
dc.publisher.department Institute for Monitoring and Evaluation en_ZA
dc.type.qualificationlevel Masters en_ZA
dc.type.qualificationname MPhil en_ZA
uct.type.filetype Text
uct.type.filetype Image
dc.identifier.apacitation Chideya, Z. (2010). <i>Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme</i>. (Thesis). University of Cape Town ,Faculty of Commerce ,Institute for Monitoring and Evaluation. Retrieved from http://hdl.handle.net/11427/10267 en_ZA
dc.identifier.chicagocitation Chideya, Zorodzai. <i>"Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme."</i> Thesis., University of Cape Town ,Faculty of Commerce ,Institute for Monitoring and Evaluation, 2010. http://hdl.handle.net/11427/10267 en_ZA
dc.identifier.vancouvercitation Chideya Z. Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme. [Thesis]. University of Cape Town ,Faculty of Commerce ,Institute for Monitoring and Evaluation, 2010 [cited yyyy month dd]. Available from: http://hdl.handle.net/11427/10267 en_ZA
dc.identifier.ris TY - Thesis / Dissertation AU - Chideya, Zorodzai AB - Many contemporary organisations implement programmes to gain a competitive advantage over their rivals. Such organisations invest money and human capital into such programmes and this has given rise to the need for accountability of these programmes. The field of programme evaluation makes use of social science research methods to investigate the effectiveness of programmes and to offer guidance on how best to improve these programmes. Programme evaluation has different approaches and theory-driven evaluation is one such approach. This dissertation makes use of the theory-driven evaluation approach to develop a programme theory for a Financial Services Provider (FSP)'s induction programme. The induction programme that is implemented by the FSP is targeted at new employees and aims to improve their knowledge and skill and in the long term to retain these new employees. DA - 2010 DB - OpenUCT DP - University of Cape Town LK - https://open.uct.ac.za PB - University of Cape Town PY - 2010 T1 - Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme TI - Theory-driven evaluation of a Financial Services Provider's (FSP) induction programme UR - http://hdl.handle.net/11427/10267 ER - en_ZA


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