Browsing by Subject "Job satisfaction"
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- ItemOpen Access'Going private': a qualitative comparison of medical specialists' job satisfaction in the public and private sectors of South Africa(BioMed Central Ltd, 2013) Ashmore, JohnBACKGROUND: There is a highly inequitable distribution of health workers between public and private sectors in South Africa, partly due to within-country migration trends. This article elaborates what South African medical specialists find satisfying about working in the public and private sectors, at present, and how to better incentivize retention in the public sector. METHODS: Seventy-four qualitative interviews were conducted - among specialists and key informants - based in one public and one private urban hospital in South Africa. Interviews were coded to determine common job satisfaction factors, both financial and non-financial in nature. This served as background to a broader study on the impacts of specialist 'dual practice', that is, moonlighting. All qualitative specialist respondents were engaged in dual practice, generally working in both public and private sectors. Respondents were thus able to compare what was satisfying about these sectors, having experience of both. RESULTS: Results demonstrate that although there are strong financial incentives for specialists to migrate from the public to the private sector, public work can be attractive in some ways. For example, the public hospital sector generally provides more of a team environment, more academic opportunities, and greater opportunities to feel 'needed' and 'relevant'. However, public specialists suffer under poor resource availability, lack of trust for the Department of Health, and poor perceived career opportunities. These non-financial issues of public sector dissatisfaction appeared just as important, if not more important, than wage disparities. CONCLUSIONS: The results are useful for understanding both what brings specialists to migrate to the private sector, and what keeps some working in the public sector. Policy recommendations center around boosting public sector resources and building trust of the public sector through including health workers more in decision-making, inter alia. These interventions may be more cost-effective for retention than wage increases, and imply that it is not necessarily just a matter of putting more money into the public sector to increase retention.
- ItemOpen AccessThe social reference-group theory of job satisfaction : a comparative study of Coloured and White salesmen in South Africa(1974) Vos, Eline Amarens; Orpen, C E MData relevant to five separate areas of a worker's job satisfaction (satisfaction with: work, pay, promotion opportunities, co-workers and supervision) were gathered from a sample of 98 male Coloured salesmen and 95 male White salesmen, employed in different branches of a life assurance company in South Africa. Furthermore, measures were obtained of the subjects' feelings of overall job satisfaction and dissatisfaction, in order to investigate the validity of Herzberg's theory that job satisfaction and job dissatisfaction are qualitatively different and that, as a result, they should be measured separately. Next, measures were obtained of the subjects' feelings of internal versus external control in life. Separate measures were obtained on the two subscales of personal control and control ideology of Gurin's Internal-External Scale (1969). The subjects were asked to indicate in what class (upper, middle or lower) they regarded themselves to be and with what class they compared themselves. Analysis of these data included: (a) the Coloured subjects were more satisfied with their jobs than the White subjects; (b) the workers who compared themselves with a higher comparative reference-group were less satisfied with their jobs than were workers who compared themselves with their membership reference-group, or with a lower comparative reference-group. An explanation of these findings in terms of frames of reference and alternatives available to the workers is offered. (c) The Coloured subjects were less internally-orientated than the Whites and expressed less sense of personal control over their lives; (d) feelings of personal control were more highly correlated with satisfaction with intrinsic than with extrinsic job-aspects. The present study established not only the usefulness of reference-group theory as a social explanation for differences in workers' satisfaction with various job-aspects, but also served to remove cultural limitations of Gurin et aI's theory of internal-external control and to increase its generality. Finally, measures of internal-external control were related to satisfaction with intrinsic and extrinsic job-aspects, and the I-E concept was related to the social reference-group theory.
- ItemOpen AccessSouth African quantity surveyors: issues of gender and race in the workplace(2008) Bowen, Paul; Cattell, Keith; Distiller, GregA web-based questionnaire survey of the opinions of SA quantity surveyors was undertaken to establish gender- and race-based differences in job satisfaction. Issues explored included demographic factors, issues of gender and race in the workplace, and gender and racial harassment and discrimination at work. 'Significant' differences on the basis of gender exist on a number of issues. Women, more than men, have strong positive feelings regarding their levels of job satisfaction, feel that their career expectations have been fulfilled, would choose the same career again, and would unequivocally recommend the career to others. Females see QS practices as male-dominated, see themselves as being blocked from advancement to managerial ranks, participating less in decision-making, and remunerated at a lower level than equivalent colleagues. Issues important to women include : gender representivity in the profession, flexible working hours and maternity leave above the statutory minimum. Although both gender groups report racial harassment and discrimination at work, women experience significantly more sexual and gender harassment and religious and gender discrimination than do males. 'Significant' differences on the basis of race are evident concerning : feelings of job satisfaction and views on maternity / paternity leave above statutory minima. 'Highly significant' differences on the basis of race arise over issues of : being subjected to greater supervision because of race, not being allowed to contribute meaningfully to the decision-making process, viewing PDI status as a valid basis for promotion, seeing race representivity in the profession as important in combating discrimination at work, having personally experienced racial harassment and discrimination at work, and seeing respect for individual diversity in the workplace as important - with 'Whites' viewing these issues less 'empathically' than their 'Non-white' counterparts. The results provide valuable indicators for how the quantity surveying firms can create a more conducive work environment for professional staff, particularly females.