Browsing by Subject "Activity Theory"

Now showing 1 - 3 of 3
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    Open Access
    Factors influencing user adherence towards privacy standards in the usage of Internet of Things devices in South Africa
    (2022) Bazanye, Kizito Philip; Uys, Walter; Chigona, Wallace
    Background: The Internet of Things (IoT) is considered an essential element of the Fourth Industrial Revolution (4IR). IoT devices are vulnerable to attacks. These vulnerabilities affect all aspects of daily life including retail and home automation interconnected by basic networking. The vulnerable end nodes may be machines, human to machine interactions, and the integration points of human-to-human communication. Problem statement: The onset of the Covid-19 pandemic ushered in increased use of IoT devices. The increased use of IoT devices perpetuated negligent use and therefore cyber-attacks exposed South African IoT users' data harvested through these devices. Purpose of research: The objective of the study is to conceptualise and understand what factors influence IoT device users to adhere to recommended IoT device privacy standards in South Africa. Design/methodology/approach: This qualitative, interpretivist, cross-sectional exploratory research was guided by a three-phase approach using Activity Theory. The ontological stance adopted is subjectivism. The interview questions were derived from the Activity Theory model and themes identified in the literature reviewed. The qualitative data collected from the semistructured interviews was analysed using deductive thematic analysis by linking of elements to the six components of Activity Theory. Findings: The lack of privacy adherence is driven by a lack of trust in IoT devices and service providers as well as convenience and health factors. Additionally, users' personality, awareness and surroundings are major influencers to IoT device privacy standards' adherence. Contribution and implication: This study conceptualises how IoT device privacy standards adherence can further be promoted with the increased adoption of such technologies. Further research may need to examine the specific impact of legislation on users and IoT device privacy. Additionally, the impact of third-party IoT service providers on IoT privacy models in South Africa needs to be investigated.
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    Open Access
    How the healthcare-seeking socio-cultural context shapes maternal health clients' mHealth utilisation in a Kenyan context
    (2021) Cheruto, Sowon Karen; Chigona, Wallace
    Problem Statement: Many developing countries are still grappling with poor health as a result of strained healthcare systems. Top among health inequalities is maternal care with maternal mortality rates being almost 19 times higher in developing countries than in their developed counterparts. mHealth presents the potential for developing countries to overcome some of the traditional healthcare challenges. However, despite the compelling evidence for the potential of maternal mHealth from the plethora of effectiveness studies, why when and how interventions work/do not work in different contexts are not fully understood. Socio-cultural factors are one of the most cited reasons for variance in uptake and utilisation of such technologies. To date, research explaining how socio-cultural factors shape mHealth utilisation is sparse. Purpose of the study: The main objective of the study was to explain how mHealth utilisation behaviour emerges within the healthcare-seeking socio-cultural context. To achieve the objective, the study identified the socio-cultural characteristics of the maternal healthcareseeking context and analysed the user-technology interaction within this context. Research methodology: Building on the foundation that human experiences are best understood in situ, the study adopted explanatory methods guided by an interpretivist paradigm. The study drew upon Activity Theory as a lens to understand the maternal mHealth utilisation phenomenon. Hence, we theorised healthcare-seeking as an activity whose cultural aspects were further understood using Hofstede typology of culture. The study used a Kenyan maternal mHealth intervention to elucidate the phenomenon. We employed semi-structured interviews, focus group discussions, observations, informal discussions, and document review to gather data. The sample was purposively selected and comprised various maternal health stakeholders: maternal health clients, their partners, project implementers and healthcare professionals. Key findings: The results of the study show that the healthcare-seeking socio-cultural context which is characterised by socio-cultural attributes such as high-power distance, high uncertainty avoidance, gendered relations, and collectivism shapes mHealth utilisation behaviour in a dialectical process. This process takes place as maternal health clients shape and are shaped by mHealth within their healthcare-seeking socio-cultural context through a process of internalisation and externalisation. From an internalisation perspective, uncertainties and risks in the maternal healthcare-seeking context resulted in hesitated adoption. Contextual perceptions of usefulness of the intervention resulted in the use of mHealth to substitute other healthcare structures while having different perceptions of the role of mHealth created dissonance among the maternal health clients. With regards to externalisation, maternal health clients adopted legitimisation strategies to reduce uncertainties and to develop trust required for initial and continued use of the intervention. They legitimised both the intervention artifact, and the information. Since the mHealth intervention presented appropriate social cues, being accompanied by the expected health provider's persona, maternal health clients readily humanised the intervention. The contextual social norms around pregnancy also presented a need for the maternal health clients to make their mHealth use an ‘appropriate behaviour' by negotiating use with relevant stakeholders in the context. Finally, in response to mHealth technology paradoxes that challenged the very motive of healthcare-seeking, maternal health clients coped by abandoning mHealth, or otherwise accommodating it. Originality/contribution: This study contributed to knowledge, theory, and practice. First, the study suggests theoretical propositions that explain how mHealth utilisation behaviour emerges. These findings may be useful to similar developing-country contexts. A further contribution to theory emerges from the use of Activity Theory to understand the phenomenon. The study helps to operationalise Activity Theory concepts in Information Systems research. Second, the study provides recommendations to practise with regard to the design and implementation of mHealth interventions. These insights may be useful to mHealth designers and implementers in designing mHealth solutions that are contextually relevant. Here, we propose the consideration of mHealth intervention characteristics that will aid utilisation, involving healthcare professionals and other community stakeholders in mHealth implementation and integrating mHealth into existing healthcare structures.
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    Open Access
    MOOCs, openness and changing educator practices: an Activity Theory case study
    (Proceedings of the 10th International Conference on Networked Learning 2016, 2016-05-19) Czerniewicz, Laura; Glover, Michael; Deacon, Andrew; Walji, Sukaina
    The practices and perceptions of educators formed through the creation and running of a Massive Open Online Course (MOOC) provide a case study of how educators understandings of ‘openness’ change (Beetham et al 2012, p 3). We are interested in how educators engage with open education resources (OER) and openness as part of developing open online courses, and how this informs their practices and attitudes afterwards. Deepening understandings of these changes is important for informing strategies involving helping educators in adopting productive open educational practices. Our research question is how do educators’ practices change or not change when using - or not using - OER in and as a MOOC? We are interested in whether and why educators adopt open practices in their MOOCs. We employ an Activity Theory (AT) conceptual framework as a heuristic tool to track and thickly describe educators’ practices and perceptions. This frame enables us to locate educators’ practices - in a context of mediating nodes, i.e., tools/artefacts, rules, divisions of labour, and community – as they strive towards and consider their object. The object upon which the educators act is the development of a new interdisciplinary field. We focus on the role of two mediating artefacts introduced into the activity system, namely Creative Commons (CC) licenses and the ‘MOOC design’. We describe how the open aspect of these artefacts mediate and affect educator’s perceptions, attitudes and educational practices in the context of their object-directed activity system. We draw predominantly on semi-structured interviews with the MOOC lead educators and the MOOC learning designers. Interviews were conducted at two time intervals, before and after the MOOC has run. From this we craft two activity systems. We have categorised our findings according to Beetham et al’s dimensions of open practices. Further, two broad themes emerged from the data analysis. These are Affordances of the MOOC and Reflection on educational practices.