Browsing by Author "Ryan, Thomas"

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    Business Architecture Tool (BAT) : development and assessment of a systems framework to guide organisations from concept to delivery, in terms of creating deeper and meaningful integration across processes and functions
    (2008) Udemans, Fuad; Ryan, Thomas
    This thesis is based upon a prolonged research period, wherein a practical systems based tool (prototype), was researched, developed and tested, so as to gain outputs of integration improvements for service delivery in South Africa (SA) specifically, and in general for developmental economies. The research question can be summarised as: "to develop a systems-based intervention tool, able to provide practical integration improvements from concept to delivery". Existing systems methods and approaches were accessed, and based upon their utility for the local context, were used to varying degrees, in "building" the prototype, which was tested across a number of interventions, categorised under "world of the client"; and "world of the designer" (firm created for this purpose). Being aware of local and international implementation challenges by virtue of experience as consultant for a number of governments, whereby national planning and implementation techniques tend to be embed mechanistic models of thinking directly affecting how agents and agencies: understand the problem; plan to resolve the problem; and implement the designed solutions. The research sought to recover key systems insights in order to build a practical tool that could reduce negative outcomes, perpetrated by well-intended reforms, having limited integrative thinking, planning and delivery. The research required long-term observation, reflection, and extensive literature review. A distinctive feature of the research is the account of the author's exploration of his learning and development, within University of Cape Town PhD: Business Architecture embedded in complexity and systems theory.
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    Strategic risks to sustainability in infrastructural megaprojects
    (2018) Goslar, Anthony; Ryan, Thomas
    The proponents of the infrastructural megaprojects promise much but often fail to deliver. These projects are complex interactions of numerous stakeholders often providing technical solutions to many end-users. The extent to which megaprojects identify and adequately address risks to sustainability is of concern to the societies employing the megaproject framework for investing in infrastructure. The goal of infrastructural engineering is to design and build infrastructure that supports society. Sustainability in megaprojects is concerned with the delivery of products and services that benefit society over the long-term. Failure to do so can result in social pushback such as protests seeking accountability and a refusal to pay. The result is a burden on society who do not reap the benefits promised to them by the project proponents. This paper seeks to establish the strategic risks which have an impact on sustainability in megaprojects. The research has emerged from interviews with professionals and documented sources. The study uses a qualitative research approach of grounded theory to investigate how megaprojects can better stay on track to deliver the infrastructure they promised for the benefit of society, both now and for future generations. A model was developed using a theory building process based on a concern variable and the seven core categories that emerged during data collection and analysis. The model likened the strategic risks to sustainability to those of the semi-generic archetype of Shifting the Burden. The model was then applied to the case of the Gauteng Freeway Improvements Project to test for practical adequacy. Recommendations for further research are to investigate government guarantees, risk allocation, and responsibility as they relate to sustainability. Of importance is the lack of resilience in megaprojects, which prevents stakeholders from adapting to a changing world. Building resilience in mega-projects would allow for better adaption in the face of uncertainty.