OpenUCT :: Browsing by Author "Raju, Jayarani"

Browsing by Author "Raju, Jayarani"

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Open Access
A phenomenological study of experiences in blended librarianship among academic librarians in Zimbabwe with special reference to selected higher education institutions
(2018) Dabengwa, Israel Mbekezeli; Raju, Jayarani; Matingwina, Thomas
This exploratory phenomenological study served the purpose of investigating the phenomenon of the Zimbabwean academic librarian whose professional identity has been evolving into Bell and Shank's (2007) blended librarianship over the past decade. The primary objective of this study was to explore the shared experiences of blended librarianship to find out how effectively Zimbabwean academic librarians adhere to their dynamic roles and functions, and how they are perceived in the university. To achieve the primary goal, the study was framed using the theoretical constructs from Lave and Wenger's (1991) Legitimate Peripheral Participation (LPP) and Communities of Practice (CoP), to understand how academic librarians learnt in the workplace through involvement in authentic work tasks. The research methodology relied on Heidegger’s Interpretive Phenomenology Analysis and the philosophy of interpretivism. The researcher looked for the academic librarian’s experiences of blended librarianship and then made sense of the academic librarian’s interpretation, to draw out a common meaning of blended librarianship. The researcher collected data from a calculated sample of 101 academic librarians from non-professional roles to Library Board level. Data collected was triangulated using multiple methods of data collection that included a semi-structured questionnaire, document research and semi-structured interviews. Data was collected from academic librarians from the Bindura State University of Education, Chinhoyi University of Technology, Lupane State University, Midlands State University, the National University of Science and Technology, and PHSBL80 University which was anonymised. Though blended librarianship had been adopted in different academic libraries through various ways that account for the sociocultural and historical issues in each academic library, it can be concluded that blended librarianship may bridge the theory-practice divide. The study recommends academic libraries to move towards integrating the teaching of Information Literacy Skills (ILS) and Low Threshold Technologies Applications (LTAs) into the courses that are taught by lecturers. This is set to place academic librarians within the context of their community, where they can contribute “legitimately” as equals, rather than working at the periphery of the classroom where they have a subservient role as seen in the study.
Open Access
Developing a holistic framework for assessing research impact in South African higher education institutions, using a research-intensive university as a case study
(2022) Mfengu, Andiswa; Raju, Jayarani
Scholarly communication has become less linear, less opaque and less rigid than before as both the research process and the end products are being transformed inexorably. The impact of research goes beyond academia, research also impacts society, and thus academic reward systems need to also be transformed to align with evolving research impact practices. The study sought to gather a complete view of research impact assessment practices, challenges and best practice for assessing research impact across disciplinary spaces at the University of Cape Town, the case study for this research, and based on these findings develop a holistic framework for the assessment of research impact to facilitate transformative and responsible research assessment for higher education institutions such as the University of Cape Town. The study was informed by the Payback Framework and New Institutional Theory. It adopted, within a pragmatist paradigm, an explanatory sequential mixed methods approach and data were collected using four instruments: an online questionnaire survey (255 academics, researchers and postdoctoral fellows); document analysis (six documents); semi-structured interviews (30 academics and researchers, and 10 key informants); and, bibliometric analysis (20 academics and researchers). Quantitative data were analysed using the Statistical Package for the Social Sciences (SPSS) while qualitative data were analysed thematically with NVivo. The study found that bibliometrics were the most used metric indicator for the 'Advancing knowledge' benefit category and academics and researchers surveyed seem satisfied with the use of bibliometrics to evidence this benefit category. Qualitative indicators were regarded more appropriate for evidencing other impacts beyond academia. Bibliometrics and 'Advancing knowledge' benefit category were also prioritised by the institution (UCT) and funders. Behavioural impact and bias were some of the main challenges with metric indicators that the surveyed academics and researchers highlighted; 'Responsible research practices' and 'Open science' were seen as being important principles for metrics use. Interview participants found that a meaningful approach for assessing research impact should be flexible, broad and context-sensitive. A case study technique (combination of qualitative and quantitative methods) and impact narratives were found to be the best approach for assessing research impact across disciplines in higher education. Institutional culture and structures were found to influence academics and researchers in 'not productive' ways as study participants found rules and structures to be limiting rather than providing an enabling environment for contributing to the discipline and society. Institutional transformation agenda and how academics and researchers are assessed were found to be misaligned. Lastly, extensive consultation and engagement with various stakeholders in the research community was found to be imperative to the process for the development of a holistic framework for assessing research impact. The study makes contributions to theory, practice and policy formulation. The proposed framework integrates the logic model, process-view approach and institutional context in assessing research impact. Research impact assessment is complex and multi-dimensional necessitating flexibility, contextualisation and working together. Higher education institutions and funders need to expand the range of academic activities they incentivise and reward; and thus move towards a less limited set of research impact assessment practices. Institutions and funders need to align policy and practice related to research impact assessment as any fundamental change necessitates a shift in policies, processes and structures for the new changes to be adopted and institutionalised. Lastly, a holistic and meaningful research impact assessment framework needs to be balanced, broad and responsible, and should align decisionmaking to the strategic mission and goals of the institution and funder
Open Access
Digital preservation preparedness of the National Library of Namibia for digital preservation of documentary heritage: a case study
(2024) Uutoni, Wilhelm Elinashe; Raju, Jayarani; Kalusopa Trywell
The study inquired into the National Library of Namibia's preparedness to digitally preserve Namibia's documentary heritage. The study triangulated the Open Archives Information System Reference Model and the Digital Preservation Capability Maturity Model, which aided to unpack digital preservation concepts. Within the pragmatic paradigm, the study adopted a convergent parallel mixed methods approach and employed a single case study design. The population of the study consisted of users of the National Library of Namibia, management of the Library and Archives Services of Namibia, board members of the Namibia Library and Information Council and selected staff of the National Library of Namibia. The respondents in the quantitative part of the study were selected using a convenient sampling technique while participants in the qualitative aspect of the study were selected using the purposive sampling method. Quantitative data were collected using semi-structured questionnaires, while qualitative data were collected using semi-structured interview guides and a document search guide. ATLAS.ti software version 23.08 was used for the analysis of qualitative data, while SPPS software version 28 was used for descriptive statistical analysis of quantitative data. The study's findings revealed that the National Library of Namibia has made deliberate efforts to digitise some information sources which are in high demand by users. It also found that the National Library of Namibia does not have a digital preservation policy, digital preservation strategies and digital preservation programme to safeguard Namibia's documentary heritage for posterity access. The study concludes that the National Library of Namibia is not prepared to and capable of digitally preserving Namibia's documentary heritage due to the following reasons: lack of appropriate technological infrastructure; limited human resources; lack of knowledge and skills for digital preservation; and challenges associated with e-deposits. The study proposes a digital preservation framework for the National Library of Namibia and for the Namibia library and information sector. This framework could assist the National Library of Namibia to develop policies and guidelines to regulate the digital preservation of Namibia's documentary heritage for posterity.
Open Access
Investigating popular fiction development at the University of the Free State academic Library
(2021) Maphile, Legopheng Marcus; Mapulanga, Patrick; Raju, Jayarani
The study seeks to find out students' and library staff's perceptions and experiences of the popular fiction collection at the University of the Free State's Sasol Library. The purpose of the study is to examine what these perceptions and experiences mean for the future expansion and development of the leisure collection. The Social Learning Theory guided the study. The study adopted a qualitative and quantitative approach whereby open- and close-ended questionnaires were distributed online to students and to library staff to gather research data. The population that participated in the study comprised undergraduate and postgraduate students and library staff. The study employed stratified random sampling as a research technique. The targeted population comprised 37,800 registered students and 61 library staff members accidentally sampled. This in turn gave sample sizes of 381 for students and 53 for library staff. Quantitative data was analysed using Google Forms and the Statistical Package for the Social Sciences (SPSS). Further, qualitative data was analysed thematically through content analysis. The study found that students enjoy reading popular fiction at the Sasol Library's fiction collection for leisure. The study also found that library staff support the existence of the leisure reading collection, even though a small number felt that its operations could be improved. The study therefore recommends that the university direct resources towards the expansion and improvement of the popular collection through the training of staff and stocking of reading genres that the students require.
Open Access
Knowledge translation of health research findings at the University of Malawi and its relevance in health policy formulation in Malawi: a study in developing a communication and dissemination strategy to facilitate the use of health research evidence
(2018) Mapulanga, Patrick Makono; Raju, Jayarani; Matingwina, Thomas
Findings from health research ought to play a role in informing health policy formulation. Over the years much health research has been conducted both in developing and developed countries. However, little is known on how health research has informed health policy formulation. The study sought to review health research findings at the University of Malawi’s College of Medicine and Kamuzu College of Nursing and health policies of the Ministry of Health in Malawi, and based on the results, develop a communication and dissemination strategy as indicated by the study objectives. The study focused on exploring the extent of research use in policy formulation by evaluating sampled policies. It established from both researchers and policy makers their views regarding communication of research findings to policy makers, and how the two work together during conceptualisation, carrying out research and disseminating the findings. It sought to identify ways that the translation of research findings into policy formulation could be facilitated. The study is informed by the Knowledge Translation theoretical framework. It adopted the pragmatism philosophical paradigm which advocates for 'what works’. The convergent parallel mixed method strategy was used to gather both qualitative and quantitative data for the study. The population of the study comprised of researchers and academics at the University of Malawi, health research partners in Malawi and directors at the Ministry of Health in Malawi. Both qualitative and quantitative data were collected through self-administered questionnaires (246 academics and researchers), semi-structured interviews (17 directors from the Ministry of Health and relevant research institutes), a self-administered self-assessment tool (10 purposively selected directors from the Ministry of Health and from research institutes) and a health policy assessment tool. Qualitative data was analysed through content analysis while quantitative data was analysed using the Statistical Package for the Social Sciences (SPSS) for both descriptive and inferential analysis. The data were supplemented with a search strategy through Scopus. The findings revealed that health researchers rarely interact with policy makers. Health researchers prefer publishing in journals, attending conferences and informally interacting with policy and decision makers. Policy makers rely on the use of Internet, reviews of previous policies, internal evaluations, data from the national statistical office, registries and information centres at the ministries for policy information. However, the study revealed in designing the communication and dissemination strategy based on 'what works’, that researchers work in research groups while policy makers work in technical work groups. The interaction between researchers and policy makers in the technical working groups informs the transfer of health research into policy-making. The study makes contributions to theory, practice and policy formulation. In terms of contribution towards the KTA framework, the study examined forms of formal interaction that may result in the transfer of health research information into policy and practice. The study indicates that formal interaction in the technical expert groups is one of such interactions that would facilitate the use of health research evidence in policy formulation. In terms of practice, the study recommends that there should be deliberate efforts by researchers in the research groups and policy makers at the technical working groups to formally engage each other. In terms of policy formulation, the study recommends that a proper interaction framework needs to be put in place for formal interactions between health researchers working in their research work groups and policy makers in the technical working groups.
Open Access
Library research support for masters and PhD students at the University of Eswatini
(2020) Dlamini, Khosie Konkhekluhle; Raju, Jayarani; Mfengu, Andiswa
The changing academic and technological environment coupled with evolving research practices have greatly impacted the role played by academic libraries within the institutions they serve. This has sparked a global concern amongst academic libraries to re-evaluate their services as a means to aligning themselves to this new environment. As a result, academic libraries are transforming themselves and bringing about new services, particularly focussing on how they can enhance research output by providing support to researchers. Given this context, this study seeks to ascertain the extent of research support by University of Eswatini (UNESWA) Libraries for masters and PhD students at UNESWA. To address this objective, the following critical questions were generated: What are the current services being provided by UNESWA Libraries to support masters and PhD students at the University of Eswatini?; What are the library research needs of masters and PhD students at UNESWA?; To what extent are these needs being met by UNESWA Libraries?; and, If there are library research needs of masters and PhD students at UNESWA that are not being met by UNESWA Libraries, what research support services need to be put in place to address this deficiency? Schoombee's (2014) research lifecycle adapted for library research support was used as a supporting theoretical framework to guide the study. The study adopted a convergent parallel mixed methods approach within a pragmatism paradigm and a case study design. Academic staff members and librarians at UNESWA were purposively sampled whilst a census was conducted for all masters and PhD students at UNESWA. Data was collected using a structured paper-based questionnaire and semi-structured interviews. Quantitative data was analysed using the Statistical Package for the Social Sciences (SPSS) and qualitative data was analysed thematically (by content analysis). The study concludes, inter alia, that despite the various library research support services provided by UNESWA Libraries for masters and PhD students, an expanded suite of research support services to more fully meet UNESWA's masters and PhD students' library research needs, is required. The study recommends that UNESWA Libraries should utilise available technologies and incorporate additional research support services that speak to the research needs of digital age masters and PhD students.
Open Access
Research support from academic law libraries in the Western Cape in the scholarly legal research lifecycle
(2019) Moll, Elizabeth Margaret; Raju, Jayarani
This study used an interpretive paradigm and a qualitative research approach to investigate the legal research lifecycle process used by legal academics at three institutions within the Western Cape, South Africa in order to ascertain academic law library research support services that would be able to support legal scholars using such a process. In order to do so, the researcher used four critical questions to guide the study which investigated the research lifecycle process used by legal scholars; existing and possible law library research support services discussed in the literature; current law library research support services in the Western Cape being offered to support legal scholars; and, the knowledge and skills required by law librarians to support legal research processes. A multiple case study method was used, with Stellenbosch University, the University of Cape Town and the University of the Western Cape as research sites. Purposive sampling of legal scholars and law librarians at three institutions was adopted. Data was gathered mainly through the administration of semistructured interviews with both the legal scholars and the law librarians, as well as via the literature for some aspects of the study. A conceptual framework, which used two conceptual models, namely, the research process lifecycle model and the Reference and User Services framework for LIS services, guided the theoretical aspect of the study. The researcher found that legal scholars favour the doctrinal approach to research, which still consists of the same stages involved in the research process model, but does not distinguish as clearly between the stages. A novel aspect of this study was the exploration of what constitutes legal data and it was found that it consists of literature, including cases and legislation. Law libraries should therefore be able to adapt their ‘data services' to this concept of legal data in order to better support legal scholars. A broad range of research support services were identified within the literature, but the study showed that law libraries in the Western Cape still rely on the ‘traditional' library services, for example, reference services and collection development. The study revealed that newer services, such as bibliometrics and research data services, could have applicability, although law librarians would need to adapt such services to the legal context. A disconnect between legal scholars and the law libraries that serviced them was seen in terms of awareness of library services, and therefore this study recommends that a targeted marketing approach as well as other relevant interventions be put in place in order to bridge this gap. Other recommendations include further study into how to ground new library research support services (such as research impact services or research data management services) in a legal context; as well as further study into the extent to which subject knowledge and/or a subject qualification is required to practice as a law librarian.
Open Access
Staff competencies in the planning and establishing of an institutional repository at the Botswana University of Agriculture and Natural Resources
(2018) Metlhaleng, Tlhalefo; Raju, Jayarani; Raju, Reggie
The study sought to ascertain staff competencies in the planning and establishing of an institutional repository at the Botswana University of Agriculture and Natural Resources (BUAN). In addressing the above objective, the study used the innovation-decision making process of the Diffusion of Innovations (DoI) theory (Rogers 1983) to formulate the following critical questions to guide the study: What knowledge, skills and personal attributes are required in the planning and establishing of a successful institutional repository in an academic institution?; Do BUAN staff (academics and relevant support staff) have the knowledge, skills and personal attributes necessary for planning and establishing a successful repository?; How significant a role do personal attributes such as attitudes and perceptions play in the planning and establishing of an IR at BUAN?; and, What measures may be put in place to reinforce the planning and establishing of an institutional repository at the BUAN Library? The research paradigm suitable for this study was the pragmatic paradigm because of diverse types of data used in the study. The study employed a convergent parallel mixed methods design by using both quantitative and qualitative research methods to collect data concurrently. It adopted a case study approach as the researcher undertook an in-depth enquiry into staff competencies in the planning and establishing of an institutional repository at BUAN. The study population consisted of 201 BUAN academics, three Library repository staff, and two Information Technology (IT) staff. Semi-structured interviews were used to source data from purposively selected library repository staff and BUAN IT staff. A structured questionnaire was administered to the academics. Descriptive statistics was used in the analysis of the study’s quantitative data and thematic content analysis for its qualitative data. A number of knowledge sets, skills and personal attributes emerged from the study as being required in the planning and establishing of a successful repository at BUAN, critical amongst these being knowledge of metadata and metadata standards. An important recommendation emanating from the study related to repository advocacy and outreach among BUAN academics as well as on-going training of library repository staff to keep them abreast of latest repository developments.

Browsing by Author "Raju, Jayarani"

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