Browsing by Author "Parker, Shanaaz"
Now showing 1 - 1 of 1
Results Per Page
Sort Options
- ItemOpen AccessSatisfaction with work-life balance, job control and work engagement among call centre operators(2012) Parker, Shanaaz; Bagraim, JeffreyThis study aims to assess satisfaction with work life balance in call centre operators and the impact that this has on work engagement of these individuals. It looks at and measures the perceptions relating to control over actual work hours, job complexity and satisfaction with work-life balance.