Browsing by Author "Mfengu, Andiswa"

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    Open Access
    Challenges with measures used for assessing research impact in higher education institutions
    (2024) Mfengu, Andiswa; Raju, Jaya
    Internationally, there has been a push for the prioritisation of research impact beyond its scholarly contribution. Traditionally, research impact assessments have focused on academic impact and quantitative measures, at the expense of researchers for whom research impact cannot be quantified. Bibliometric indicators and other quantitative measures are still the most widely used method for evaluating research impact because these measures are easy to use and provide a quick solution for evaluators. Conversely, metric indicators fail to capture important dimensions of high-quality research. Hence, in this study, we explored challenges with metric indicators. We adopted a case study of the University of Cape Town and used document analysis, a questionnaire survey to collect data from academics and researchers, as well as semi-structured interviews with a sample of academic and research staff. The findings highlight common challenges with quantitative measures, such as bias and discipline coverage, and the ability of measures to drive researchers’ behaviour in another direction. We propose the adoption of responsible research metrics and assessment in South African higher education institutions for more inclusive and equitable research impact assessments. Significance: • The study highlights the importance of understanding the challenges and influence of current measures used for assessing research impact in higher education institutions. • There is a need for higher education leaders, policymakers and funders to advocate and support responsible metrics. • Higher education leaders, funders and policymakers need to collaborate at the national level to initiate and support research assessment reform.
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    Open Access
    Library research support for masters and PhD students at the University of Eswatini
    (2020) Dlamini, Khosie Konkhekluhle; Raju, Jayarani; Mfengu, Andiswa
    The changing academic and technological environment coupled with evolving research practices have greatly impacted the role played by academic libraries within the institutions they serve. This has sparked a global concern amongst academic libraries to re-evaluate their services as a means to aligning themselves to this new environment. As a result, academic libraries are transforming themselves and bringing about new services, particularly focussing on how they can enhance research output by providing support to researchers. Given this context, this study seeks to ascertain the extent of research support by University of Eswatini (UNESWA) Libraries for masters and PhD students at UNESWA. To address this objective, the following critical questions were generated: What are the current services being provided by UNESWA Libraries to support masters and PhD students at the University of Eswatini?; What are the library research needs of masters and PhD students at UNESWA?; To what extent are these needs being met by UNESWA Libraries?; and, If there are library research needs of masters and PhD students at UNESWA that are not being met by UNESWA Libraries, what research support services need to be put in place to address this deficiency? Schoombee's (2014) research lifecycle adapted for library research support was used as a supporting theoretical framework to guide the study. The study adopted a convergent parallel mixed methods approach within a pragmatism paradigm and a case study design. Academic staff members and librarians at UNESWA were purposively sampled whilst a census was conducted for all masters and PhD students at UNESWA. Data was collected using a structured paper-based questionnaire and semi-structured interviews. Quantitative data was analysed using the Statistical Package for the Social Sciences (SPSS) and qualitative data was analysed thematically (by content analysis). The study concludes, inter alia, that despite the various library research support services provided by UNESWA Libraries for masters and PhD students, an expanded suite of research support services to more fully meet UNESWA's masters and PhD students' library research needs, is required. The study recommends that UNESWA Libraries should utilise available technologies and incorporate additional research support services that speak to the research needs of digital age masters and PhD students.
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    Open Access
    Research impact assessment in Africa and the evolving role of academic libraries
    (2022-12-30) Mfengu, Andiswa; Raju, Jaya
    Information technology has influenced scholarly communication and how higher education institutions assess research impact. This has extended the role that the academic library plays in supporting researchers in the research life cycle. These global trends have impacted academic libraries in Africa too, albeit to different extents. This paper reports from the literature and empirical findings of a single aspect of a wider study on research impact assessment that enquired into best practices for assessing research impact in higher education institutions in Africa and the evolving role of academic libraries in support of research impact assessment. The paper draws from a qualitative aspect of the wider mixed-methods study informed by research impact theory, and specifically findings from semistructured interviews with relevant stakeholders such as academic librarians, university research office personnel, and African research council managers. The paper concludes that librarians traditionally have been well placed to play a pivotal role in research impact assessment due to their professional competencies. Academic libraries will continue to evolve and in doing so play a significant role in the research life cycle of higher education knowledge systems. African academic libraries need to contextualize research impact assessment such that it speaks to the research needs of African contexts.
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    Open Access
    The transition to open: a metrics analysis of discoverability and accessibility of LIS scholarship
    (2019) Raju, Jaya; Mfengu, Andiswa; Kahn, Michelle; Raju, Reggie
    Metrics analysis of journal content has become an important point for debate and discussion in research and in higher education. The South African Journal of Libraries and Information Science (SAJLIS), a premier journal in the library and information science (LIS) field in South Africa, in its 85-year history, has had multiple editors and many contributing authors and has published over 80 volumes and 160 issues on a diversity of topics reflective of LIS theory, policy and practice. However, how discoverable and accessible has the LIS scholarship carried by the Journal been to its intended readership? SAJLIS transitioned to open access in 2012 and this new format in scholarly communication impacted the Journal significantly. The purpose of this paper is to report on a multiple metrics analysis of discoverability and accessibility of LIS scholarship via SAJLIS from 2012 to 2017. The inquiry takes a quantitative approach within a post-positivist paradigm involving computer-generated numerical data as well as manual data mining for extraction of qualitative elements. In using such a multiple metrics analysis to ascertain the discoverability and accessibility of LIS scholarship via SAJLIS in the period 2012 to 2017, the study employs performance metrics theory to guide the analysis. We highlight performance strengths of SAJLIS in terms of discoverability and accessibility of the scholarship it conveys; identify possible growth areas for strategic planning for the next 5 years; and make recommendations for further study for a more complete picture of performance strengths and areas for improvement. Significance: The importance of discoverability and accessibility of scholarship carried by a scholarly journal is conveyed. The need to use multiple metrics for objective evaluation of the discoverability and accessibility of the scholarly content of a journal is emphasised. The impact of open access on the discoverability and accessibility of the content of a scholarly journal is assessed.