Browsing by Author "Makoni, Patricia"

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    Business Development Services (BDS) and SMME Development in South Africa
    (2020) Zilwa, Portia; Alhassan, Abdul Latif; Makoni, Patricia
    Small businesses are regarded as economic growth engines with the potential to address the unemployment crisis in South Africa. The government has limited capacity to employ the majority of the unskilled and semi-skilled who are unemployed. Agencies and private organisations offering business development services (BDS) are required to assist small, medium and micro enterprises (SMMEs) help government to address unemployment. Small and medium enterprises (SMEs) are recognised for the crucial role they play in activating and supporting economic growth. While much attention and hope has been placed on SMEs to provide the much-needed jobs, they are faced with enormous challenges and continue to fail. These challenges make it impractical for SMEs to realise their full potential and deliver to the government's and society's expectations. It is documented that SMEs face unique problems, which negatively affect their prospects and as a result, weaken their capacity to contribute to sustainable economic growth. Government and other private sector stakeholders have availed various types of business support in South Africa both as financial and non-financial support to assist SMEs overcome these problems. There has also been an emergence of business development service providers (BDSPs) that seek to extend support to SMEs, to ensure their sustainability, improve production techniques, market access and increase competitiveness but this has not yielded the desired results. Business development services refer to services that improve the performance of the enterprise, its access to markets, and its ability to compete. This study sought to explore the nature of BDS offered to SMMEs with a view to help them remain sustainable. Further, the study explored the challenges faced by BDSP. The study used an inductive qualitative research approach and employed semi-structured interviews to collect data. The population of the study consisted of SME business development service providers in South Africa, with an eventual study sample size comprised of ten providers. The findings indicate that there is a range of services offered to SMEs, with training and technical assistance and market access being the focus areas. While providers offer these services to SMEs, they themselves experience various challenges such as internal challenges which include funding and resources; expertise and skills levels of providers; and design of services. In addition, there are external challenges such as payment inability of SMMEs; low market awareness; commitment to and from SMMEs; perceived value of BDS; finding the right clients; and the business operating environment, which hinder their service provision. iii The study concludes by providing recommendations on approaches that BDS providers can adopt to offer solutions to some of the identified challenges. These approaches include: developing sector-specific approaches in delivering business development service; attracting enterprise and supplier development funds as a possible strategy to solve the lack of resources in this sector; alignment of the Broad-Based Black Economic legislative framework to business development services strategies; introduction of professional standards and guidelines in the business development services sector and implementation of an impact assessment matrix.
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    Innovative Financial Inclusion for migrants and refugees living in urban areas: Practical lessons for Southeast Asia from Africa
    (2019) Tongboonrawd, Baranee; Alhassan, Abdul Latif; Makoni, Patricia
    The purpose of this study is to examine the innovative financial inclusion for the under-served urban migrant and refugee population in Thailand, respectively. The increasing number of urban migrants and refugees in Thailand requires innovative financial inclusion and livelihood interventions. Many migrants and refugees do not have access to formal financial services due to their legal documentation, although their demands for financial services still exist and remain unsatisfied. The evidence from Kenya in Africa could provide implications and viable options for Thailand in implementing financial inclusion and livelihood programmes in different ways. Using data from the migrants and refugees residing in Bangkok, Thailand through individual interviews, the discourse and narrative qualitative analytical methods were employed to analyse data. The key findings from this study include financial needs, financial inclusion options, livelihood assets and strategies, financial literacy, as well as the livelihood approaches that can support the wellbeing of urban migrants and refugees in the host countries. The findings also revealed the difference in financial needs between urban migrants and refugees in Thailand due to their unique needs and livelihood goals. The data analysis suggested that the financial inclusion and livelihood interventions in Kenya could be applicable for refugees and migrants in Thailand. The roles of financial technology and innovation also have a positive impact in accelerating the financial inclusion of refugees and migrants. The recommendations from this study can help to create the enabling environments for financial inclusion of migrants and refugees in the urban context of Thailand. A comprehensive needs assessment on livelihoods and financial inclusion could explore the actual needs of the migrant and refugee population in in Thailand. The coaching sessions for new arrival groups of migrants and refugees can help them to adjust their livelihood strategies while residing in the host country. The innovation and technology will promote the cost-effective informal banking and open up employment and economic opportunities. The advocacy for the rights of migrants and refugees should be strengthened, including the legislations regarding basic healthcare and education. With a dramatic increase in migration, a better understanding of urban contexts will help develop workable interventions for financial inclusion of urban displaced persons, eventually building resilience and reducing poverty among migrants and refugees.
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    Integrating SMEs into value chains: an accelerated growth plan for South Africa
    (2020) Gongxeka, Ncebazimi; Alhassan, Abdul Latif; Makoni, Patricia
    South Africa is listed among the world's top ten countries with the highest unemployment levels (World Bank, 2018). The National Development Plan (2013) envisioned that by 2030, 90% of new jobs in the country will be created by small and growing enterprises. Worryingly however, South Africa lags in meeting its target for job creation as set out in the National Development Plan despite some effort made by the government to promote and grow small businesses. Globally small and medium enterprises have been acknowledged for their key role in driving economic growth, job creation and poverty alleviation. Despite this important role, South Africa still has one of the highest small and medium enterprise (SME) failure rates in the world (Global Entrepreneurship Monitor, 2014). To circumvent this challenge, the South African government established development strategies including the notable Broad-Based Black Economic Empowerment (BBBEE) to drive the growth and expansion of small and medium enterprises (SMEs). BBBEE is intended to drive enterprise and supplier development (ESD) and improve the development and long-term growth of SMEs. Notably, large private corporations in South Africa have made significant investments in ESD; however many SMEs fail to survive past three years. This study therefore investigates the extent to which integration into a large corporate value chain promotes the sustainability of a SME. The study also examines the impediments that inhibit the growth of SMEs that are integrated in large corporate value chains. The research was conducted using an explanatory qualitative methodology. Five SME owners and six large corporate managers were interviewed to assess their perspectives and opinions on the SME-Corporate relationship. The research results concluded that corporate initiatives on ESD are of a significant benefit to SME growth, however challenges such as negative corporate perception and access to external funding remain a hindrance to SME growth. The study proposed recommendations to improve the successful integration of SMEs into corporate value chains.
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    Procurement policies and sustainability on SMMEs: a case study of Gauteng Province
    (2021) Kraai, Nonhlanhla Daliah; Alhassan, Abdul Latif; Makoni, Patricia
    SMME targeted procurement policies in South Africa gets swapped and changed every couple of years before they take hold and assessed against initially set desired outcomes, this makes them unsustainable. As such, it has become necessary for research to be undertaken to investigate those SMMEs that do business with State Owned Enterprises (SOEs), with the aim of establishing whether the preferential procurement policies are supportive of the growth and sustainability of their businesses. The study also sought to further ascertain whether the targeted procurement policies are achieving the objectives they were created for in the first place, which is to promote growth and empowerment through the growing of the SMME businesses or are they non-responsive. Lastly, this study intended to understand whether the continued swapping and changing of the targeted procurement policies is resulting in their unsustainability to grow a sustainable SMME sector in South Africa which in turn raises a question of whether the designing and implementation of these policies is well informed by the actual challenges bedevilling the sector to be able to address these challenges on the ground. The study was a qualitative study that enabled the expression and description of feelings and opinions regarding whether the targeted policies had achieved their objectives and the concerns respondents would express. From the data was collected through interviews, the respondents indicated that the policies were theoretical and do not address the actual challenges that bedevil small businesses in South Africa. If anything, the policies have not attained their set objectives of growing and empowering SMMEs but rather made doing and growing their businesses difficult due to an unfriendly business environment. In addition, high taxes, inflexible labour laws, access to finance, inability to market their companies and products, delayed payments for services rendered are some of the problems faced by SMMEs. The SMME sector is dwindling, the small businesses are folding, and the targeted policies have proved unsustainable. Based on the findings of this study the targeted procurement policies needs to be reviewed and in certain instance overhauled to improve their efficacy. Policymakers need to establish forums where small business raise their concerns, shortcomings of the policies and put forward their ideas of making the policies more beneficial to them. There is a great need to also identify and address impediments pertaining to the operating environment and make it truly pro SMMEs.
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    The Impact of Section 12J Venture Capital Companies' Regime on Small and Medium Enterprises in South Africa
    (2020) Makhalemele, Moeketsi; Biekpe, Nicholas; Makoni, Patricia
    This study sought to examine whether the use of tax incentives to boost investment into the SME sector is an effective policy for economic development. More specifically, the study focused on the Section 12J tax incentive of the Income Tax Act of South Africa, which underpins the current venture capital companies' (VCC) regime for this country. This VCC regime is aimed at addressing the challenge of lack of access to finance by SMEs, and it does so by incentivising venture capital investors to provide equity capital to qualifying SMEs. These SMEs are, in turn, expected to grow and help reduce the economic challenges of poverty and unemployment in South Africa. A mixed methods research approach was adopted for this study. It was also inductive in nature, based on primary data collected from a survey of various stakeholders of the VCC regime using a convenience sampling method. The data variables of the study were based on factors relating to the impact that the VCC regime has had on SMEs in terms of financial performance and creation of decent employment. The study concludes that the VCC regime has had a positive impact on the South African SME sector in terms of financial performance and creation of decent employment. As a result, the VCC regime has shown to be an effective tool for addressing various economic challenges, such as: lack of access to finance faced by SMEs, high failure rate of SME businesses, and poverty alleviation through provision of decent employment by SMEs. Thus, the resultant recommendation submitted in the study is that the VCC regime should as such be extended beyond its current sunset date in order to ensure the South African economy continues to enjoy the benefits that the regime has to offer.
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    The role of social capital on the sustainability of MSMEs based in the City of Johannesburg, South Africa
    (2023) Sibelekwana, Viwe; Alhassan, Latif; Makoni, Patricia
    Due to the paucity in research on social competence and entrepreneurship on micro, small and medium enterprises (MSMEs), it has been argued that there is a need for scholarly work to be undertaken in order to comprehend how manifestations of social capital in small business communities can unlock effective government and broader institutional involvement followed by a re-think of development programmes. Against this background, the aim of this study was to assess the role of social capital when extending development initiatives, particularly, financial interventions aimed to develop MSMEs based in the City of Johannesburg, South Africa. Furthermore, the study sought to assess the impact of social capital on the financial sustainability of these MSMEs. Using a qualitative exploratory research approach, pre-defined criteria for participation was set and participation was purposively limited to a sample of 30 MSMEs based in the City of Johannesburg, South Africa. Four main themes emerged from data collected in this study, namely; social capital in particular socio-economic networks on MSME performance, social capital as an enabler of effective institutional support mechanism, impact of beneficial social capital on financial sustainability of MSMEs, and sustainability of livelihood strategies adopted by MSMEs. This study found that a significant number of the participating MSMEs were financially sustainable in the short-term. Furthermore, there was no deliberate financial support that was directed to these businesses by virtue of being associated to social clusters or formal opportunity structures. Beneficial social capital received by the participating MSMEs through their structural or relational social capital networks was mainly non-financial support and relates to improved access to information and market share through client referrals. The major concerning finding of this research study was that, should unforeseen events disrupt business operations of MSMEs in the City of Johannesburg, their livelihood would be severely impacted whether in the short or long-term as these businesses lack effective mitigation strategies to absorb shocks to maintain sustainable livelihood outcomes. Therefore, it is recommended that the Ministry of Small Business Development, in partnership with other role players develop and promote risk mitigating instruments to reduce the vulnerability context of these MSMEs to unknown future events that are likely to disrupt their livelihood outcomes and those of their families. Keywords: social capital, MSMEs, performance, sustainability, South Africa