Browsing by Author "Hamann, Ralph"

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    An investigation into the nature, extent, and experience of collaboration between the Eden District, Western Cape Department of Health and community-based service providers
    (2018) Utian, Brett; Reid, Steve; Hamann, Ralph
    A major component of the primary health care (PHC) system is the delivery of health services on a community level, at the core of which is the Home and Community Based Care (HCBC) programme. This study focuses on one element of the HCBC system, namely how those involved in the administration of the community-based health component of primary health care, understand their relationship from the perspective of both the government (WCG - DoH) and the NPO service providers in the Eden District of the Western Cape. Additionally, it analyses the nature and the extent of the collaboration between the two entities. A patient referral tool was facilitated in a collaborative process to assess the ability of the two entities to strengthen their relationship. The study methodology was undertaken utilising Insider Ethnography with the researcher as a participant observer. Ten semi-structured interviews of the key stakeholders and one focus group were conducted with the staff of four non-profit (NPO) service providers operating in the Eden District and with WCG - DoH staff managing the HCBC programme. The findings reflect a substantial disconnect and imbalance in the relationship between the two entities, highlighting a top-down, transactional process at higher levels of management, in contrast to the operational relationships at the local sub-district level which are more collaborative. This disjuncture often disempowers the NPO service providers involved in the implementation of the programme. A number of recommendations regarding communication, advocacy, and innovation are proposed. Regular meetings of government, from district to provincial levels, with the NPO service providers, to strengthen collaboration by all stakeholders, are crucial.
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    Bringing them together: integrating economic and social-ecological dimensions in corporate decision-making
    (2016) Mayers, Nadine; Hamann, Ralph; Smit, Arnold
    The integration of economic, social and environmental dimensions is essential for corporate sustainability. Integration requires that there be no a priori priority among these dimensions. Economic priorities, however, often dominate decision-making processes in for-profit organisations. This thesis asks how do organisations integrate predominant economic dimensions, on the one hand, and social-ecological dimensions, on the other? The question is focused on the middle management level, where relatively little is known about how competing organisational aspects are integrated. The study addresses a gap in theory relating to tensions in corporate sustainability by drawing on paradox, organisational ambidexterity and organisational identity literatures. The case study explored the research question from the lived experience of purposefully sampled research participants in a century-old mining company. The study focused on the integration of economic and social-ecological (E&SE) dimensions in the cross-functional decision-making process where mining projects are developed. Findings from the inductive analysis before and after the introduction of an intentional integration process revealed five dimensions of differentiation that were further explored. The analysis culminated in a process model of E&SE integration. I argue that E&SE integration on the middle management level is characterised by tensions between competing, interrelated priorities that constrain integration. Notwithstanding organisational commitment to corporate sustainability and E&SE integration, failure to manage these tensions perpetuates unsustainable outcomes in decision-making processes. The overarching contribution to corporate sustainability literature is a process model of E&SE integration on the middle management level that addresses the tensions that constrain integration. Integration is enabled by suspending premature convergence on a single option and by bringing social-ecological dimensions to the forefront in order to explore how E&SE dimensions are interdependent, before making binding choices. The study contributes to organisational ambidexterity literature by showing how the integration of strategic priorities on the middle management level is distinct from integration on the senior management level with respect to the quality of the decision and the locus of integration. The study also contributes to an emerging scholarly conversation regarding organisational purpose by identifying how reframing purpose into an integrative metaframe can enable commitment to an integrated decision-making process.
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    Building and breaking identities: How adversity shapes entrepreneurial motivation
    (2023) Maharaj, Ishara; Hamann, Ralph
    Entrepreneurship research has begun to recognise the role of people's lived experiences and significant life events prior to their venturing. Still, little is known about how adverse events shape founder identities and entrepreneurial motivation. My study uses an identity theoretical lens to consider the influence of founders' adverse life experiences on their venturing efforts. I asked the research question: How do adverse life events shape entrepreneurs' identity construction efforts and their venturing motives? Using a qualitative, grounded theory approach and life course methodology, I collected and analysed in-depth life story data of nine founders over the course of three years. These founders came into venturing under exceptionally adverse conditions in an informal economy context in Cape Town, South Africa. I found that adverse life experiences prior to venturing intentions or activities led to disconfirmed identities. The interplay between these disconfirmed identities and salient social identities played an integral role in founders' self-esteem and identity construction strategies in their efforts to restore a sense of coherence in their lives. These identity dynamics gave rise to distinct pathways resulting in different motives for establishing their ventures. My study enriches the literature on founder identity by detailing the significance of multiple forms of adversity on founders' identity construction and behavioural responses. By illuminating the relationship between the sources of adversity and salient social identities, I demonstrate the far-reaching consequences of adverse life events prior to venturing on founders' identities and entrepreneurial motives. It challenges the widely-held notion that founders in contexts of poverty are a homogenous group of entrepreneurs motivated by their basic needs. My study offers novel insights into the lived experiences of township entrepreneurs and contributes to scholarly knowledge on entrepreneurial adversity, identity and motivation in an under-researched context of poverty.
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    Climate change impacts and adaptation in South Africa
    (2014) Ziervogel, Gina; New, Mark; Archer van Garderen, Emma; Midgley, Guy; Taylor, Anna; Hamann, Ralph; Stuart-Hill, Sabine; Myers, Jonny; Warburton, Michele
    In this paper we review current approaches and recent advances in research on climate impacts and adaptation in South Africa. South Africa has a well-developed earth system science research program that underpins the climate change scenarios developed for the southern African region. Established research on the biophysical impacts of climate change on key sectors (water, agriculture, and biodiversity) integrates the climate change scenarios but further research is needed in a number of areas, such as the climate impacts on cities and the built environment. National government has developed a National Climate Change Response White Paper, but this has yet to translate into policy that mainstreams adaptation in everyday practice and longer-term planning in all spheres and levels of government. A national process to scope long-term adaptation scenarios is underway, focusing on cross-sectoral linkages in adaptation responses at a national level. Adaptation responses are emerging in certain sectors. Some notable city-scale and project-based adaptation responses have been implemented, but institutional challenges persist. In addition, a number of knowledge gaps remain in relation to the biophysical and socio-economic impacts of climate change. A particular need is to develop South Africa's capacity to undertake integrated assessments of climate change that can support climate-resilient development planning.
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    Conceptualizing horizontal cooperation in regional socio-ecological systems through actor networks and collective action: the case of Berg River catchment
    (2014) Methner, Nadine; Ziervogel, Gina; Pahl-Wostl, Claudia; Hamann, Ralph
    This research investigates the role of horizontal cooperation in the adaptive management of regional socio-ecological systems (SESs). Horizontal cooperation refers to the collaborative, non-hierarchical interactions of actors across sectors, modes of governance and spatial scales. It can allow diverse actors to deal with the complexity and uncertainties that characterize SESs and to co-produce public benefits. The research question is, When does horizontal cooperation contribute to adaptive management in complex governance arrangements? The Berg River catchment in South Africa serves as a case study to analyze such complex systems. The empirical focus is on the operational level which is responsible for maintaining key functions of the water resources in the SES. A formal social network analysis is employed to describe and analyze the management of the Berg River catchment. The analysis focuses on (i) cohesion and (ii) heterogeneity, which are two network characteristics that affect learning and collective action in actor networks. Horizontal cooperation is further investigated by examining selected collective action initiatives with the help of Ostrom’s eight design principles (1990). Constraints affecting collective action and the capacity to self-organize are identified, and the robustness of the governance arrangements arising from horizontal cooperation is evaluated. The study finds that the behavior of actors towards each other and the SES is influenced by incentives provided by informal network structures, market mechanisms and bureaucratic hierarchies. Hence, modes of governance intersect at the operational level and consequently influence the nature of horizontal cooperation. While the quality of the management of the SES is largely determined by the patterns of interactions among the actors that manage the SES, these interactions are influenced by other institutional and organizational structures in which they are embedded. Unexpectedly, market mode incentives stimulate collective action in the Berg catchment and accentuate the need for addressing degrading water quality. Informal relations and emerging inter-organizational platforms matter for learning and for providing opportunities for collective action. Yet, the incentives (or lack thereof) created through hierarchical steering of the South African water governance system by the national government department are often counterproductive. That is, so far the self-organizing efforts at sub-catchment level could not be transformed into functioning governance arrangements because of constraints imposed by the hierarchical mode. The study confirms that self-organization and collective action that arise from horizontal cooperation are important for the adaptive management of regional SESs.
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    Crisis as opportunity? Emergent groups, crisis relief, and social innovation in response to Covid-19
    (2022) Soderbergh, Jenny; Hamann, Ralph; Nilsson, Warren
    The Covid-19 pandemic brought the world to a halt in early 2020. In South Africa, as in many places around the world, the government instituted a strict national lockdown beginning at the end of March 2020 which catalyzed interconnected social and economic crises. However, the lockdown also catalyzed a proliferation of emergent crisis response groups and initiatives aimed at alleviating suffering. This qualitative case study follows the emergence and progression of eight such emergent response groups located in the Western Cape to explore the relationship between crisis response and social innovation. Over the course of one year, crisis responses are detailed across three temporal brackets: Emergence (initial crisis response), Plateau (sustained crisis response), and Evolution (differing response paths). These temporal brackets contain key themes within them, as well as enablers and barriers for transitioning between short-term crisis response and longer-term systemic change ambitions. The findings show that emergent response groups do persist in efforts well past the initial onset of a crisis and that they make intentional decisions around how to transition from crisis response towards longer-term change ambitions. Taking an institutional work lens to social innovation, this study shows that emergent response groups engage with and challenge multiple performative institutional dimensions in their work and that they have the ability, and often the desire, to affect more systemic change over time. This work aims to bring the academic conversations of crisis response and social innovation closer together, with a focus on individual and informal group agency, while also providing practical implications for supporting emergent response groups and social innovation in the face of future disruptions and crises.
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    Effecting strategic change:The work of strategic champions in shaping narrative infrastructure
    (2018) Schulschenk, Jess; Hamann, Ralph; Bertels, Stephanie
    Organisations are under pressure to expand the boundaries of strategic management to better account for socio-ecological dependencies, and to shape the principles that guide decision-making accordingly. Prior research on strategic change focusses on the role of leadership to sensegive, and the response of organisational members. Within a strategy-asnarrative perspective, narrative infrastructure has been identified as a valuable but underexplored theory to explain how narrative guides the decisions and actions of organisational members and how leaders use narrative infrastructure to sensegive strategic change to the organisation. Yet, we know less on how narrative infrastructure is shifted, and the work of others than leaders to do this. I undertake a grounded study of how strategic champions (individuals working to influence strategic issues) support leadership in initiating and adopting a shift in narrative infrastructure. My analysis reveals that strategic champions undertake six different stages of narrative work: prompting, enrolling, underpinning, reinforcing, reconstituting and revisiting. Across these stages, strategic champions draw on discursive competences to sensegive the new master story to both leaders, and the organisation more broadly. I make two contributions to the research conversation on narrative within strategy-aspractice. First, I extend the metaphor of narrative infrastructure as a set of rails that guide decision-making, and present a more fulsome picture of narrative infrastructure as a rail network - made up of several master stories which may have different, and at times competing, organisational or institutional logics underpinning them. Second, I identify the work of strategic champions to support leadership in prompting, initiating and revisiting a shift in the narrative infrastructure of an organisation, and demonstrate how they build master story legitimacy, understanding and ownership. My thesis also lends insights to practice, identifying the tactics employed and competences to be developed by strategic champions undertaking to expand the boundaries of strategic management and shift the principles that guide decision-making in their organisations.
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    Entrepreneurship, institutions and economic development : a configurational approach.
    (2012) Reddy, Colin David; Hamann, Ralph; Urban, Boris
    This thesis responds to calls for more advanced portrayals of institutional effects on cross-country opportunity entrepreneurial activity (EA). In particular, it examines the effect of formal institutional development on EA depending on differences in informal constraints and economic development (ED). Though acknowledged in part within extant theory, little empirical research has documented the simultaneous interaction of all of the three variables in formal and informal institutions and ED. This research offers one perspective on the interdependencies and directionality between these variables. I suggest that a country's entrepreneurs respond differently to formal institutional incentives depending on societal culture and the nature of opportunities that arise from the predominant economic structure whether agriculturally, manufacturing or services based. I also develop an operational framework to translate institutions to conditions for EA. This framework suggests that formal institutions are associated with entrepreneurial opportunities and incentives, financial capital and an explicit form of human capital such as formal education. In addition, informal institutions are associated with social capital and a tacit form of human capital such as practical experience.
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    Environmental Concern and the theory of planned behaviour: Identifying the green consumer.
    (2009) De Jager, JNW; Hamann, Ralph
    Since the 1980's environmentalism has developed into a major worldwide movement with concern for the environment having grown exponentially over the last two decades. With this change in thinking there have been corresponding shifts in consumer attitudes with many stating they are willing to pay more for eco-labelled products and services. With the increase in consumer demands on protection of the environment and businesses becoming aware of their responsibility towards the objective of sustainability, retailers and manufacturers have moved beyond simply addressing environmental regulatory issues and are introducing alternative products that could be classified as ecofriendly. However, at present, businesses find it difficult to predict consumers' reaction towards these products with a degree of accuracy that is necessary to enable the development of new targeting and segmenting strategies. This presumably has contributed towards several failures in green products development (D'Souza et al, 2007). This study tested whether the Theory of Planned Behavior (TPB; Ajzen, 1991) explains consumers' intention to purchase eco-friendly products (EFPs). The researcher extended the TPB by including environmental concern in the model. The aim is to test whether this construct directly influences people's attitudes towards the purchase of these products. Furthermore, the study investigates whether consumers' search for information on EFPs and whether their price/quality sensitivity may also affect their intention to purchase these products. The respondent base is then divided by means of demographic segmentation in order to determine whether attitudes towards and intention to purchase EFPs differ between age, income and gender groups. A survey was conducted among 100 customers of a well-known retailer, known for its selection of EFPs. The data obtained was analysed using SPSS software. The results found the TPB to be valid within an environmentally responsible purchase decision framework and that environmental concern does influence consumer attitudes towards the purchase of EFPs. This is in line with the findings of De Groot & Steg (2007) and Bamberg (2003) which also found that ii environmental concern should not be seen as a direct determinant of behaviour, but an important indirect one. The emphasis should thus be on increasing consumers' level of environmental concern and then identify those consumers with favourable attitudes towards EFPs, rather than identify green consumers solely on the basis of environmental concern. Furthermore, the study found that consumers' search for information and trust in product labelling affect their intention to purchase these products. This study suggests that the consumer ought to be educated on the differences between EFPs and regular products by means of advertising and label information. It also emphasises the need for claims made about EFPs to be substantiated. With regards to price and quality sensitivity, the results show that both these constructs affect consumers' attitudes towards and intention to purchase EFPs. Consumers will not readily buy an EFP if it is somewhat more expensive than a regular product and they are even less likely to purchase such a product if it does not meet the same quality standards. With regards to demographic segmentation, the results show that women are more environmentally concerned than men and also have a greater intention to purchase EFPs in future. There is no difference between age groups in terms of their attitudes and intention to purchase EFPs but those aged 41-60 have greater volitional control over the purchase of these products as they are better able to afford them. Similarly, income groups show no difference in attitudes and intention but higher incomes groups have greater volitional control over the purchase of EFPs. Nevertheless, there was no difference found between age and income groups in terms of their price sensitivity. This brings into question the effectiveness of the premium pricing strategy currently employed by many manufacturers of EFPs as it seems that people with higher incomes, even though they are better able to afford EFPs, are not more willing to purchase these products if priced higher than regular products.
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    Exploring the low income rental housing market in the platinum mining sector for inclusive business opportunities
    (2017) Makaula, Lulamile; Hamann, Ralph
    The South African mining sector faces growing expectations from the academic, political, and regulatory spheres to play a greater role in facilitating development in communities affected by mining operations. The facilitation of affordable decent housing for lower-income employees is one of these expectations. In the South African platinum mining sector, the growth of informal settlements around mining operations presents various socio-economic challenges in need of innovative solutions. To date, mining companies have implemented various initiatives to improve housing and living conditions for lower-income mine employees. Yet these initiatives have not resulted in major improvements, arguably due to the complex nature of the housing market around mining operations. This complex housing market demands a greater understanding and consideration of inclusive business models such as the adaptation of collaborative consumption business models. In addition, scholarly literature on community development and corporate social responsibility has not given enough attention to the complex housing market in the platinum mining sector. I thus ask, what characterises the supply and demand of rental housing in the platinum mining sector, and how do suppliers and customers currently connect? I conducted 18 interviews with rental housing providers, migrant mine workers, and company group housing managers. Archival information in the form of company documents supplemented the interviews. Based on a case study of Anglo American Platinum's Amandelbult mining operation, I find that the low-income rental housing market is characterised by a critical shortage of rental housing stock, and suppliers and customers generally connect through informal peer to peer networks. This characteristic of the rental housing market shows that mining companies initiatives are constrained due to a limited understanding of complexities in this market, and it suggests an innovative financing approach to building rental housing stock as a more immediate opportunity than adapting a collaborative consumption based business model.
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    Financial sustainability of mini-grid electricity distribution companies in Uganda
    (2019) Kinhonhi, Isaac Vivian; Hamann, Ralph; Fay, John
    This study investigated the financial sustainability of electricity Mini-grids in Uganda. The challenges of sustainability of Mini-grids were recognised by Tenenbaum Bernard, Greacen Chris, Siyambalapitiya Tilak (2014) as well as Payen, Bordeleau and Young (2016), with a focus on developing countries, particularly in Asia. There is, however, no literature that was found on similar challenges in Uganda. The specific objectives of this study were to examine the profitability, liquidity, efficiency and operational sustainability of Mini-grids in Uganda. The study focused on four Mini-grids as case studies: Ferdsult Engineering Services Limited (FESL), Bundibugyo Energy Cooperative Society (BECS), Kilembe Investments Limited (KIL) and West Nile Rural Electrification Company (WENRECO). The research objective was addressed by analysing audited financial reports for the respective Mini-grids from 2010 to 2015 and other operational information published by the electricity regulator. The study established that Mini-grids in Uganda were not financially sustainable despite having steady growth in sales revenue and customer numbers. The main factors that affected the sustainability of Mini-grids include a higher growth rate in operational and maintenance costs compared to the sales revenue. In addition, operational efficiency challenges were observed, including energy losses, imprudent financial management practices and poor liquidity. These shortfalls consequently showed that the Mini-grids are not financially sustainable. Despite the fact that Mini-grids are not financially sustainable in Uganda, their benefits go beyond electricity provision. The other benefits of Mini-grids are socio-economic in nature, including support for health services and enhancement of economic activities and the livelihoods of the poor. The socio-economic benefits from access to electricity in these rural areas may far outweigh the financial limitations observed. It is therefore important that Mini-grids continue to get the necessary support until such a time as they become sustainable. It is recommended that the Government of Uganda should provide financial and operational support through subsidies or other support systems to ensure continuity of the Mini-grids and, ultimately, their financial sustainability in the medium term in order to enhance access to electricity and the knock- on benefits that come with this access. In this regard, governance and technical skills enhancement remain key in order for these -grids to move forward. Further research should establish the optimal size and internal operational parameters that will ensure the sustainability of the Mini-grids, the amount of government subsidy required and the time it would prudently take to attain sustainability.
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    How do privileged insiders become change agents? A study of institutional volition
    (2021) Feront, Cecile; Bertels, Stephanie; Hamann, Ralph
    While we have a sense of why institutionally marginalized individuals or dominant actors become change agents, it is less clear what motivates privileged insiders - those who have reaped advantages from existing institutional arrangements because of their education, their socio-economic background, their citizenship, their gender, or their race. I combine a symbolic interactionist perspective on social conduct with a structural perspective on frames to explore the process of institutional volition and the conditions under which privileged insiders may become engaged in different types of institutional change work to address societal issues. Institutional volition is the reflective process leading people to engage in purposeful efforts to shape or transform dominant institutional arrangements. My study reveals variances in the institutional volition of privileged insiders that explains why some of these actors engage in work to repair institutions, while others engage in work to transform them, either disrupting or creating institutions. My study draws attention to the distinct role of feelings rather than emotions in determining whether and how privileged insiders engage in institutional change work. It also suggests that these actors commit to transformative change when they acknowledge their complicity in the perpetuation of institutional injustices. Finally, I show that privileged insiders need to reframe their role in order to use it as a resource to engage in institutional disruption or creation work.
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    How intermediaries build social capital for transformative social innovation
    (2023) Fyvie, Christine; Hamann, Ralph
    Researchers have called for innovation policy that focuses on addressing social needs. This involves an inclusive and experimental process where solutions to complex problems need to be developed “on the ground” with local stakeholders. There is an urgent need for such transformative innovative change that can alleviate some of the suffering in South African base-of-the-pyramid (BoP) communities, yet the inclusive, collaborative efforts that support transformative innovation are very challenging in these contexts. Scholars have emphasised the role of intermediary organisations in supporting transformative innovation processes but there is little research on how these intermediaries achieve stakeholder involvement in BoP contexts. I hence studied NGOs that address social problems in BoP settings and play an intermediary role by bringing different actors together. Using a multiple case study approach, including an autoethnographic case study, I develop a model that describes the process through which intermediary change agents establish social capital with local stakeholders. This process involves going through three phases that yield different types of trust, and each type of trust offers the change agent different affordances. In the first phase, the agent builds local knowledge and gains access to an initial group of community stakeholders. In the second phase, the change agent builds transactional trust, motivating local stakeholders to participate in their initiatives. In the final phase, the agent builds collaborative trust that motivates the stakeholders not only to participate for their own benefit but to collaborate towards a shared vision for transformation in their community. The findings highlight how the success of local development initiatives in BoP contexts hinge on the change agent's ability to build trusting personal relationships and how this process takes significant time and energy. My research also has practical implications for both transformative innovation policy makers and practitioners working in these contexts. Keywords: Transformative innovation, Intermediary organisations, Social capital, Collaboration, BoP contexts
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    Integrated reporting : inspiring companies to integrate sustainability into their business strategy and practice?
    (2015) Goldman, Jonny; Hill, Richard; Hamann, Ralph
    This research focuses on the potential convergence between the 'form' of corporate sustainability (CS), represented by selected South African companies' integrated reports (IRs), and the underlying 'substance' of CS, being the integration of sustainability into companies' strategy and operations. The research also explores the extent to which organisational culture and management systems underpin and operationalise integrated reporting (IR) and CS. The research is approached from two perspectives: firstly, the research investigates the strategies and implementation of IR and CS independent of one another, and aims to reveal contemporary IR and CS practice and challenges; secondly, the research focuses on the potential relationship between IR and CS by seeking to identify any synergies between the IR and CS, and aims to provide insight into whether IR can further a company's CS ambitions, and if so, how this occurs. The research follows a case study research methodology, which is considered suitable for research into new fields given its predisposition to theory building. The cases were selected from those included in Ernst & Young's Excellence in Integrated Reporting Awards for 2012 (EY 2012 survey), which reviewed and rated the IRs of the top 100 companies on the Johannesburg Stock Exchange (JSE). The sample includes a total of six companies selected from the above-mentioned top 100 companies, being two companies from each of three JSE super-sectors. Of the two companies in each super-sector, one company was recognised by the EY 2012 survey as having produced a superior integrated report and the other company had not achieved such recognition. A detailed review of each company's two most recent IRs and sustainability report was undertaken to inform and facilitate meaningful and insightful interviews with appropriate personnel from various departments within each company, including corporate affairs and communication; environmental; strategy and business development; finance; sustainability; human resources; governance, risk and compliance; and corporate social investment. Primarily open-ended questions were posed to allow for the collection of qualitative, company- specific information on companies' IR and CS strategies and implementation. The broad-based adoption of IR in South Africa, in response to the JSE regulation requiring listed companies to produce an integrated report or explain why they have not, has provided a sound platform for revealing the early stages of IR practice. Although CS is not a new corporate discipline, it remains a somewhat contested corporate practice, evident from the broad spectrum of companies' approaches to CS: these range from a basic compliance standpoint to more holistic synergistic strategies aimed at integrating CS into all parts of the business. Given the differing approaches to, and appetites for, IR and CS amongst the researched companies, the findings identify certain dominant themes of contemporary practice, and reveal opportunities for expanding and improving IR and CS. Indications are that management systems play an important role in the implementation of IR and CS strategies. IR, a relatively stand-alone corporate function, shows limited dependence on organisational culture, which is a key determinant for CS given its extensive reach within companies and reliance on employee buy-in for engaging with CS. The findings also uncover other key insights into the multi-faceted relationships between IR, CS, organisational culture and management systems. Finally, although there are some synergies between IR and CS, these represent a more subtle, constrained IR and CS relationship. To conclude, although the findings recognise that IR can stimulate a focus on CS in companies that have yet to seriously engage with CS, succeeding in IR does not appear for the most part to provide an indication of proficient CS capability, reflecting a decoupling of IR practice and success from that for CS.
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    Integrating unorganised waste reclaimers into formal recycling systems: the positive role of key brokers
    (2023) Robertson, Chad; Hamann, Ralph
    Waste reclaimers create a significant impact through their role in the recycling industry. Yet, the majority perform their role undignifiedly and with little or no support. Over the past few years, this impact has been researched, acknowledged and publicised by the government and private sector. As a result, the Waste Picker Integration Guideline for South Africa was developed to assist organisations working with waste reclaimers. However, these guidelines were mainly derived from case studies where waste reclaimers were more organised than most South African waste reclaimers and none based in the Western Cape. The difference in organisation, location and demographics is significant as it alters the process used to integrate waste reclaimers. This research sought to understand better the processes used to integrate unorganised waste reclaimers into formal recycling operations or projects in the Western Cape. The case studies were selected based on an existing integration process between a formal entity, either public or private, and an informal waste entity, a group of unorganised waste reclaimers. Five case study projects were chosen. The case study analysis resulted in a process model that highlighted the central finding, the role of the “key broker”, who can build trust among the waste reclaimers and successfully integrate unorganised waste reclaimers. The findings show characteristics to play such a role and how crucial such trust-building is because waste reclaimers have a deep-seated distrust of actors in the formal sector. This research contributes to prior work by exploring what makes such integration processes successful even in the absence of large associations or intermediating NGOs.
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    Investigating business' contribution to climate change governance in areas of limited statehood: the case of South Africa and Kenya
    (2014) Kapfudzaruwa, Farai; Hamann, Ralph
    Climate change and the related social and economic challenges present society with problems at multiple levels. There is a diverse range of actors who are contributing to climate change governance, including those who are going to be affected by the impacts. In areas of limited statehood were states have varying degrees of deficits in their abilities to steer effective climate change mitigation and adaptation, private actors such as business organisations are expected to step in. This research set to investigate how and why companies in South Africa and Kenya contribute to climate change governance. South Africa and Kenya are selected because they represent areas which have varying levels of limited statehood. The results from the content analysis and the case studies reveal that companies’ climate change governance contributions can be characterised into four configurations: laggards, emergent planners, efficiency drivers and visionaries. The laggards display very limited responses and if anything adopt cosmetic initiatives. The majority of Kenyan and South African firms are in this cluster. Emergent planners are in the early stages of implementing self-regulatory initiatives mostly at the firm level. The efficiency drivers which consist of mostly energy intensive companies engage in co-regulation which involves partnering with the state to set and implement rules in energy efficiency accords in both countries. The firms, in turn, self-regulate themselves by internally implementing the energy efficiency accord guidelines. The final configurations, the visionaries, make more comprehensive mitigation and adaptation governance contributions focusing on collective self-regulation and adopting the role of the “inspector” along their supply chain. On the basis of these empirical findings, the research identifies different ways in which the institutional, organisational and issue specific drivers interact to explain the variations in firms’ governance contributions between countries, sectors and different companies. First, corporate climate change governance contributions vary between South Africa and Kenya as a result of the countries’ different levels of statehood. South African firms are more responsive to climate change than Kenyan companies because they are more exposed to the shadow of hierarchy. Statehood is a significant factor in the context of possible alternative explanations. Second, the climate change governance contributions vary between sectors due to the combined effect of the shadow of anarchy and the task complexity associated with securing energy or water supply among “high salience” sectors. Furthermore, carbon intensive sectors have strong associations which enable them to address collective problems linked to climate change. Lastly, there are significant levels of variance in the governance contributions between the different types of companies, that is, between large, multinational companies and smaller, domestic firms. The large firms engage in more comprehensive mitigation and adaptation efforts due to organisational factors which include “asset specificity” and organisational resources.
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    Making a grand challenge: the social-symbolic work of conserving nature
    (2021) Botha, Lindie; Hamann, Ralph
    Problems like social inequality and shrinking biodiversity seem ever more unwieldy. Scholars are called upon to study how grand challenges like these develop and how organisations respond to them. Scholars and practitioners alike tend to focus on the received and ostensibly objective facts of these challenges, obfuscating the role actors play in socially constructing the very problems they purport to solve. Inspired by calls to better understand the nature of grand challenges and a growing body of research on how actors employ social-symbolic work (SSW) to shape the meaning of complex, contestable phenomena, I ask, how do actors engage in SSW as they grapple with grand challenges, and in doing so, how does SSW shape the tractability of these challenges? I conducted an in-depth, longitudinal ethnographic study of SSW in a state-run conservation agency as actors responded to two interlinked but separate challenges: an acute biodiversity crisis (rhino poaching) in its iconic Kruger National Park, and the slow-burning inequality problem affecting three million people near the park's boundary. Unlike existing studies of SSW that commonly focus on one form of work targeting one social-symbolic object, I find that bundles of SSW targeting imbricated social-symbolic objects - place, identity and temporality - gave challenges meaning. SSW also developed and maintained two distinct ontologies of nature that were compatible with problem framings and solutions, lending legitimacy to actors' novel practices. SSW had a strategic, deliberate outcome, rendering grand challenges into actionable objects accompanied by prescribed sets of solutions that were soon taken for granted. SSW also had an unintended outcome. It reduced grand challenges' tractability. As SSW shaped ontological assumptions and affective repertoires, and suppressed the detection of paradox, actors were dissuaded from finding novel solutions to grand challenges, a critical feature of successful efforts to make them tractable. I contribute to the grand challenges literature by explicating the role of SSW in the construction of not just the challenge itself, but also its tractability. I contribute to the SSW literature by providing an empirical case of actors aligning parallel bundles of work in a single organisation, and I show how this alignment undermines strategic coherence. Finally, whereas much extant work on SSW assumes its explicit, conscious, and purposive character, I point to the subtle, subliminal ways in which work shapes, and is shaped by, actors' moral and emotional dispositions.
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    Mechanisms for embedding sustainability into organisational strategic decision-making: technology as an enabling mechanism
    (2016) Jaffit, Danielle; Hamann, Ralph
    There is a growing need for businesses to shift toward a more sustainable strategic focus if they are to positively impact the societies within which they operate and remain viable businesses in the future. This is becoming increasingly acknowledged amongst South African organisations, however the challenge they face is in refocusing their strategic goals to be sustainably oriented. In order to tackle this challenge many organisations internationally and locally are starting to utilise information technology based tools and technological platforms as a mechanism for embedding sustainability into their business – tracking their impact and linking sustainability goals to their performance management structures using dashboards to visually represent this data. The intention of this research has been to explore the drivers of this organisational shift towards sustainability, internally and externally, the changes that are being implemented (the content of these strategic changes) and the processes organisations are implementing to become more sustainable. The specific focus is on the tools and technology they are utilising to enable this shift towards sustainability. This research takes the form of a qualitative cross case analysis of six organisations and utilises Pettigrew's framework for strategic change that looks at three parts of a change process: the context, content and process, to attempt to answer the question: How do technology platforms, and the ability for organisations to gather, monitor and manage organisational data relating to sustainability indicators result in more sustainable strategic decision-making within South African organisations? The results of this research demonstrate the link between quantifying activities and deeper integration of sustainable activities within the organisation. The role technology plays, based on the analysis of six South African companies, is frequently dependent on the driver of the quantifying activity and the degree to which the data has an effect on the broader business targets.
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    The role of market-based incentives in promoting low carbon development in developing countries
    (2013) Fay, John G; Hamann, Ralph
    The economic advancement that society has experienced in the past two centuries is largely based on a carbon intensive development model. This is now causing a vexing problem because the exploitation of fossil fuels is a leading cause of global climate change. As developing countries advance energy-intensive developmental agendas, a more sustainable approach is necessary to facilitate growth without the accompanying negative environmental externalities inherent to the business as usual approach. The purpose of this thesis is to explore the relationship between market-based incentives (MBIs) for reducing greenhouse gas emissions and the underlying host country context. The main research question is: How does host country context affect MBIs in developing countries? The theoretical framework is drawn from the literature on market based environmental policy, and links to the literature on governance in areas of limited statehood. The thesis links five distinct empirical papers to present a cohesive body of research. The experience of the internationally mandated Clean Development Mechanism (CDM) is explored via qualitative comparison between China and South Africa, and between Zambia and South Africa. A quantitative analysis of utilisation and underlying host country indicators is also presented to further understand the antecedents of CDM uptake at the national level. Furthermore, South Africa's nationally mandated promotion of renewable energy is explored. This includes a comparison with Germany to highlight how key considerations of renewable energy promotion vary between a developed and developing country. The research finds MBIs in developing countries, both internationally and nationally mandated, to be highly dependent on the overall host country context. The key aspects identified include 1) host country prioritisation of low carbon development; 2) supporting structures and policies that generate awareness, build capabilities and encourage private sector participation; and 3) access to finance, with a specific focus on cost of capital. The findings support the market-based environmental policy literature that suggests an effective regulatory framework by the state is a necessary condition for MBIs in developing countries. However it also shows that the regulatory framework alone is not a sufficient condition for successful implementation of MBIs in the developing world. Consequently, the overall host country context determines private sector interest in and the success of MBIs in developing countries.
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    Shifting the frame: how internal change agents contextualize and co-construct strategic responses to grand challenge issues within and beyond the firm
    (2020) Faccer, Kristie; Hamann, Ralph
    In this study, I aim to understand business responses to social-ecological grand challenges. Prior research has suggested that problem identification and attribution help to foster meaning and action on societal issues. In particular, framing theory has offered significant insight into individual actors' cognitive processes, their skillful articulation of socially resonant interpretive frames, and the role of particular actor categories and repertoires in framing success. At meso and macro levels, researchers have tended to focus on social movements and the outcomes of highly charged political contests between these groups and state actors. As such, we know far less about the co-creative mechanisms and contextual ‘raw materials' that underpin meaning making activities and interaction between groups, especially in instances where the focus is on firms and the significance being attached to ambiguous societal issues for which they are not directly responsible. A key outstanding question is therefore: how do firm-internal agents interpret, signify and mobilize organizational responses to grand challenges? In an effort to address these lacunae, this study explores the proactive efforts of three firms to interpret the complexity of social-ecological grand challenges that they share with the rest of society and to address these issues through meaningful and mitigating action. My inductively derived theoretical model of ‘interactional framing for issue advancement' shows how the active engagement of external influences by internal change or ‘signifying agents' facilitates action on grand challenges within and beyond the firm. While framing activities charge grand challenge issues with meaning and help to organize actors' understanding of, experience, and action around these issues, material affordances and interaction with external actors provide the enabling environment for resonant interpretations to take hold and to facilitate enactment. Grounded in my cases, the model also depicts the progressive sequencing of signifying agent efforts across three broad stages: Introduction and Disruption, Experimentation, and Enactment. My analysis contributes to the management literature by suggesting that the signification work of firm-internal agents is a process of mediation, shaped by the distinct and emergent character of grand challenges and the interplay of social and material mechanisms. Because such issues require a greater emphasis on problem-solving and novel sources of information, my account contrasts with conventional representations of meaning-making as a relatively straightforward line of action from individual logics ‘pulled down' from institutional systems and packaged attractively to appeal to ‘outsiders' less involved in the processes of signification. It also provides an alternative to the popular view of meaning construction as a ‘contest' or essentially dispute-oriented process. Instead, I argue that grand challenge issue advancement demands a more intricate, interactional and contextual process of meaning-making by interested actors and issue proponents internal and external to the firm. The model of signification work I offer in this study thus more fully captures the perspective that actors do not simply assess and attach importance to complex issues, but construct the very nature of the issue itself, and that this construction is a precursor to collaborative action on grand challenges.