Browsing by Author "Gordon, Ciani Wendy"

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    A theory and implementation evaluation of a leadership development programme at a financial services organisation
    (2012) Gordon, Ciani Wendy; Field, Carren
    The concept of leadership is diverse and complex. Organisations that strive to be successful often turn to their leaders to drive efficiency and performance and to create a competitive advantage using human capital. There has been a noticeable shift in the past decade with regards to what constitutes an excellent leader. The most effective leaders are more focused on people than on outcomes, and are committed to the wellbeing and satisfaction of employees. The South African business environment has somewhat influenced the way organisations operate. Changing legislation and an ethnically diverse workplace means that leaders have to be equipped to manage change and transformation. This adds to the skill set that an effective leader should possess. Given the ever-changing nature of the business environment, there is pressure on leaders to remain charismatic and adaptable, and to ensure the same for their teams. The Leadership Development Programme evaluated as part of this research was implemented at a leading asset management organisation in Cape Town, South Africa. The programme was developed internally and has been in existence for six years. Although the programme is viewed in a positive light, these opinions are mostly based on perceptions, rather than research; and therefore the evaluation effectiveness. The programme aims to increase the leadership knowledge, skills and abilities of the participants and in turn create excellent leaders who are capable of driving organisational efficiency and performance.