Browsing by Author "Akin-Adetoro, Adedolapo"

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    Open Access
    Bring Your Own Device (BYOD) adoption in South African SMEs
    (2016) Akin-Adetoro, Adedolapo; Kabanda, Salah
    The advancement in technological development is now altering the conventional order in the diffusion of IT innovation from a top-down approach (organisation to employees) to a bottom-up approach (employees to organisation). This change is more notable in developed economies and has led to the Bring Your Own Device (BYOD) phenomenon which promises increased productivity for employees and their organisations. There have been several studies on the corporate adoption of BYOD but few have investigated the phenomenon from a small and medium enterprise (SME) perspective and from developing countries specifically. This study investigated the BYOD phenomenon in South African SMEs. The goal was to identify contextual factors influencing BYOD adoption with the purpose of understanding how these factors shaped and reshaped by SME actions. The Perceived EReadiness Model (PERM) was adopted to unearth contextual BYOD adoption factors, while the Structuration Theory was adopted as the theoretical lens from which the social construction of the BYOD phenomenon was understood. The study adopted an interpretive stance and was qualitative in nature. Data was collected from SMEs using semi-structured interviews, and analysed using a thematic analysis approach. The findings show that for BYOD to be adopted and institutionalized in an SME there needs to be organisational readiness in terms of awareness, management support, business resources, human resources, employees' pressure, formal governance, and technological readiness. Specifically, business resources, management support and technological readiness were perceived to be of the outmost importance to the success of BYOD. Environmental factors of market forces, support from industry, government readiness and the sociocultural factor are identified. Findings from the structuration analysis reports the presence of rules and resources (structures) which SMEs draw upon in their BYOD actions and interactions. It provides understanding on the guiding structures such as "no training" and "no formal governance" within which BYOD meanings are formed, and actions such as allowing employees to use their devices to access organisational resources without the fear of security breaches and data theft, are enacted. While it is true that the successive adoption of ICTs in organisation depends on the availability of a conducive formal policy, findings in the study show that SMEs used their business resources and management support as guiding structures of domination which were legitimized by internal informal verbal rules, lack of an institutional BYOD specific policy, minimal industry support; and the presences of social pressure.
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    Open Access
    The performance of information systems implementation outcomes: the case of an enterprise system implementation in a South African University
    (2025) Akin-Adetoro, Adedolapo; Seymour, Lisa
    Problem statement: The existing landscape of research on the outcomes of information systems (IS) development and implementation suggests that this domain has been extensively researched. Results indicate that most IS implementations fail, yet uptake of these systems is still on the rise. In response to the alarming failure rates, researchers and practitioners have extensively researched the concept of IS success and failure by prescribing and promoting a cumulative list of critical success factors which they believe should improve the success rate. These efforts, however, have not yielded much improvement considering the vast amount of research in this domain. This inconsistency might be as a result of the representational (rational/objective and narrative/subject) approach, which characterises how IS success and failure are currently defined, framed and assessed in research. By adopting a performative view, this study challenges the dominant representational approach which downplays the information technology (IT) system in focus and views outcomes as static and fixed. Purpose of the study: The main purpose of this study was to provide understanding on how the realities of IS success and failure are performed within an organisation. This was necessary given that the performative approach eliminates the idea of the metaphorical middleman (representations) in understanding reality. The performative perspective puts forward IS outcomes as relational consequences enacted by sociomaterial practices of an IS implementation actor-network. Research Question: This research addresses the question: "How are the competing realities of ES implementation outcomes performed?". Research methodology: This study adopted an explanatory purpose guided by the agential realism theoretical perspective. This study employed the actor-network theory as a theoretical lens because it allows researchers to examine the complex network of relationships and intra-actions that shape the performance of IS implementation outcomes. This study used the implementation of an enterprise system at Ìwádí University as a case study to elucidate the phenomenon. We employed semi-structured interviews, documents, system event log, observations, and field notes to gather data. The data was analysed using ANT analysis and event log analysis. Key findings: The findings reveal a multi-step process where competing realities of success and failure emergently unfold across different actor-networks through distinct sociomaterial practices shaped by ontological politics. Implementation outcomes are not pre-given, but relationally co constituted via entangled sociomaterial intra-actions between technologies, organizational actors, vii discourses and situated practices within each network. Coordination mechanisms like meetings and reports perform agential cuts, selectively including/excluding issues to stabilize particular realities aligned with network interests. Originality/contribution: This study challenges binary success/failure notions, providing a performative perspective on how these outcomes manifest as multiple, divergent, relationally enacted realities across organizational actor-networks. Theoretical propositions offer insights into the sociomaterial complexities, ontological politics and constitutive relations underlying competing assessments. It integrates ANT and process mining analyses to capture sociomaterial entanglements and technology performativities. For practice, it highlights adopting inclusive, iterative approaches bridging strategic aims and localized end-user realities through participative translation during implementations