Improving emotional intelligence and developing servant leadership skills : an outcome evaluation of Life Choices' Leaders' Quest programme

Mulder, Anja

Improving emotional intelligence and developing servant leadership skills : an outcome evaluation of Life Choices' Leaders' Quest programme

Master Thesis

2016

Publisher

University of Cape Town

Department

Institute for Monitoring and Evaluation

Faculty

Faculty of Commerce

Abstract

This dissertation presents an outcome evaluation of the Salesians Life Choices' Leaders' Quest programme. The programme targets youth from economically disadvantaged schools in the Cape Flats, and engages with learners during their final two years of high school as well as providing support for an eased transition from school to university, college or employment. Students are exposed to various activities that have been developed to help each individual achieve the programme's goals and objectives. These include developing students' emotional intelligence (EI), improving academic grades, and establishing leadership qualities; helping learners enrol in tertiary education or to obtain employment; and to assume meaningful leadership positions. The organization has been implementing the programme since 2013 and makes continuous attempts to improve elements of the intervention to better serve participants. This evaluation assesses causal mechanisms and assumptions of the intervention against the evidence presented in social science research, and investigates three outcomes based on data collected for the pilot cohort and a control group between 2013 and 2015. The method of analysis includes primary and secondary data collected on measures of an EI tool and a servant leadership survey, as well as information obtained via questionnaires. Quantitative research methods were employed and data were explored using descriptive and inferential statistical analyses.

Keywords

Programme Evaulation

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