A system approach to enterprise organization with an application to Telkom

 

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dc.contributor.advisor Strümpfer, Johan en_ZA
dc.contributor.author Acton, Mark en_ZA
dc.date.accessioned 2016-07-04T08:44:21Z
dc.date.available 2016-07-04T08:44:21Z
dc.date.issued 1998 en_ZA
dc.identifier.citation Acton, M. 1998. A system approach to enterprise organization with an application to Telkom. University of Cape Town. en_ZA
dc.identifier.uri http://hdl.handle.net/11427/20199
dc.description.abstract The argument of this dissertation is that some of the dilemmas faced by enterprises today are a consequence of the 'authoritarian mode'1 in which enterprises are organized. The 'authoritarian mode' of organization has the assumptions of the mechanistic world view (paradigm) as its basis. These assumptions are however not relevant in fast changing and complex environments such as that which enterprises must deal with today. It is argued that an alternative paradigm is required to resolve the dilemmas faced by enterprises organized in the 'authoritarian mode'. The dissertation presents an 'empowerment and alignment' 2 mode of organization which has the social systems paradigm as its basis. The social systems paradigm has a significantly different set of assumptions about the nature of reality compared to the mechanistic paradigm. It is proposed that this more appropriate set of assumptions will resolve the current dilemmas which mechanistically organized enterprises are experiencing. A real world organization (namely Telkom Network Build) is used to practically demonstrate the above mentioned ideas. It is argued that Telkom Network Build is operating in the 'authoritarian mode' and that this is the underlying cause of a number of dilemmas of organization. A proposed conceptual design for the organization of Telkom Network Build division in the 'alignment and empowerment' mode is presented. The proposed design has the assumptions of the social systems view of reality as its basis. en_ZA
dc.language.iso eng en_ZA
dc.subject.other Engineering Management en_ZA
dc.title A system approach to enterprise organization with an application to Telkom en_ZA
dc.type Thesis / Dissertation en_ZA
uct.type.publication Research en_ZA
uct.type.resource Thesis en_ZA
dc.publisher.institution University of Cape Town
dc.publisher.faculty Faculty of Engineering & the Built Environment en_ZA
dc.publisher.department Department of Mechanical Engineering en_ZA
dc.type.qualificationlevel Masters en_ZA
dc.type.qualificationname MSc en_ZA
uct.type.filetype Text
uct.type.filetype Image


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