SME and NPO readiness for adopting software-as-a-service in developing countries
Master Thesis
2012
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University of Cape Town
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Abstract
This research aims to study [Software-as-a-Service] SaaS readiness and adoption in South Africa. South Africa is an emerging economy, but it has the qualities of both an emerging and a developing country. The telecommunications infrastructure in particular has the qualities of a developing country. This study focuses on small to medium sized organisations, comprising both enterprises and non-profit organisations. Molla and Licker's (2005a) Perceived E-Readiness Model (PERM) is adapted and used to study SaaS readiness and adoption. Important SaaS multi-theoretical factors were added to the PERM to increase the rigorousness of the model.
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Madisha, M. 2012. SME and NPO readiness for adopting software-as-a-service in developing countries. University of Cape Town.