Implementation of a content management system at the Stellenbosch University an exploratory investigation

Master Thesis

2012

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University of Cape Town

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This dissertation reports on an exploratory investigation into the implementation of an enterprise content management system for the Stellenbosch University, one of four higher education institutions in the Western Cape, South Africa. The primary focus of this study was to conduct a needs-analysis of how the University could effectively address the website and portal information needs of its users through the implementation of a content management system. This study sought to understand the current perspectives and information needs of users of the university's corporate website, as well as the staff and student portals, and to propose ways in which the University can manage its content assets to address these needs. More specifically, the question asked was: How Stellenbosch University could address the information needs of its users by implementing a content management system?
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Includes bibliographical references.

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